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The latest news, analysis, data and video on online and digital retail.

Our top online retail story

Black Friday: How AI will play a significant role in this year’s event

Some online Black Friday sales have started and AI is increasingly coming into the equation for shoppers.

How Asos is styling its way back to growth
2026-11-05T16:43:00+00:00By Aoife Morgan
Festive spending online in the UK set to hit nearly £30bn
2026-11-05T00:01:00+00:00By Megan Robinson and George Arnett
Partnership update: Primark strikes up AI supply chain partnership; M&S and Klarna join forces; and more
2026-11-03T06:00:00+00:00By Megan Robinson
Budget 2026: What’s in it for retail and how has the sector responded?
2026-10-28T16:19:00+00:00By Hugh Radojev
Chart of the Week: How long does it take to get a refund from an online fashion brand?
2026-10-21T09:00:00+01:00By George Arnett
Test drive: OpenAI introduces virtual try on within ChatGPT
2026-10-19T06:00:00+01:00By Megan Robinson
Etsy is more visible on AI than all UK-owned retailers bar Tesco
2026-10-14T00:01:00+01:00By George Arnett
Robbie Feather: ‘To tackle Britain’s youth unemployment crisis, it needs to be cheaper and easier to hire’
2026-10-13T10:36:00+01:00By Robbie Feather
How THG and Dunelm have improved website performance with Fastly
2026-10-09T05:00:00+01:00By Megan Robinson

More online retail analysis & opinion

Long read: Understanding Amazon

Amazon

Amazon is every retailer’s biggest threat.

Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.

In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.

Read the feature

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Three things to consider when choosing ecommerce packaging
2026-11-02T07:00:00+00:00Paid for by Smurfit Westrock
Five tips for building an in-store media network that attracts omnichannel advertisers
2026-10-30T11:05:00+00:00Paid for by Broadsign
How retailers can digitise physical cash to boost free cash flow
2026-10-30T11:02:00+00:00Paid for by G4S
Five moves that turn retail AI ambition into operating results
2026-10-20T05:00:00+01:00Paid for by Brady
Turning viral attention into lasting customer loyalty
2026-09-23T05:00:00+01:00Paid for by American Express
Navigating retail’s challenges: Costs, crime and changing consumer trends
2026-09-11T06:00:00+01:00Paid for by NFU Mutual
Retailer insurance – expert cover for shops, stock and premises across the UK
2026-09-08T06:00:00+01:00Paid for by NFU Mutual
The unplanned £22.90: What parcel locker visits are really worth to your stores
2026-08-12T06:00:00+01:00Paid for by InPost
The £276m profit opportunity fashion retailers are overlooking
2026-07-23T06:00:00+01:00Paid for by CCS McLays
Salesforce Customer Loyalty Guide 2026: Actionable takeaways for retailers
2026-07-22T06:00:00+01:00Paid for by Salesforce
The network is now the engine of retail performance – are you treating it that way?
2026-07-13T06:00:00+01:00Paid for by BT Group
Why logistics is retail’s competitive edge
2026-06-18T14:31:00+01:00Paid for by Tritax Big Box
AI-powered retail: Why customer expectations are changing faster than retailers can keep up
2026-06-08T06:00:00+01:00Paid for by Oracle
Five trends that will redefine European retail and why retailers can’t wait any longer
2026-05-28T06:00:00+01:00Paid for by Comexposium
The unified commerce mandate: Five strategic shifts for retail’s agentic era
2026-03-24T07:00:00+00:00Paid for by Salesforce
Faster fit-outs, fewer delays: how framework agreements are reshaping retail construction
2026-02-05T06:00:00+00:00Paid for by Foot Anstey
Retail 2050: How innovation, localism and experience will shape the high street
2026-01-21T06:00:00+00:00Paid for by American Express
Why there is more to railway stations than trains
2025-11-21T07:00:00+00:00Paid for by Network Rail
Unlocking the hidden value in retail returns
2025-11-11T13:35:00+00:00Paid for by Blue Yonder
Five ways innovation from Taiwan will reshape retail in 2026
2025-11-07T15:43:00+00:00Paid for by TITA

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Latest online retail news

Comet relaunches as online marketplace

2026-11-09T11:02:00+00:00By George MacDonald

Under-16s could be banned from using eBay and Vinted
2026-11-09T07:28:00+00:00By George MacDonald
Half of UK shoppers holding back spending until Black Friday
2026-11-06T10:20:00+00:00By Megan Robinson
Asos returns to profit growth as it continues to strengthen operations
2026-11-05T07:32:00+00:00By Megan Robinson
Next reports sales ahead of guidance driven entirely by international business
2026-11-05T07:30:00+00:00By Megan Robinson
AliExpress launches ‘biggest-ever’ UK shopping event for Singles Day
2026-11-04T12:29:00+00:00By Megan Robinson
AllSaints names new global digital director
2026-11-03T15:44:00+00:00By George MacDonald
Primark to launch home delivery by the end of 2027
2026-11-03T13:39:00+00:00By Aoife Morgan
Zalando quarterly earnings rise as B2B division performs strongly
2026-11-03T07:29:00+00:00By George MacDonald
Amazon sales outside North America slow as Christmas forecast disappoints
2026-10-30T07:51:00+00:00By Francisco Uranga

Online retail news archive