The Chinese retail market is dominated by two heavyweights – Alibaba and JD.com. However, new players are reinventing retail space, exploring new opportunities and challenging the market shares of the two giants.
China’s digital journey has many learnings for retailers, whether they are seeking a share of Chinese spend or want a better understanding of how tech can reshape retail.
In the first of Retail Week’s series looking at the new forces in global retail, we look inside JD.com, the Chinese online giant that has 292 million customers, turns over £42.4bn a year and has the UK in its sights.
Google and JD.com have unveiled a strategic partnership to develop technology-fuelled tools across stores and the supply chain to create “a superior retail experience”.
Retailers are looking East, not West, for the future of retail. John Ryan goes to China to see the tech-enabled stores of ecommerce giants Alibaba and JD.com.
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