Grace is a reporter for Retail Week.
She covers a variety of sectors including value, sports & leisure, health & beauty and lingerie, as well as wider technology developments across retail.
She is interested in new appointments, store formats and how retailers are keeping pace with the myriad of technological developments across the industry, from their boardrooms to shop floors.
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JD.com boss Richard Liu talks to Retail Week at the World Retail Congress about his UK ambitions, Cambridge vs. Silicon Valley and staying relevant.
JD.com chief executive Richard Liu says that, in the future, retail will be operated not by humans but by “data, technology and robots”.
The Original Factory Shop has kicked off a store overhaul programme across nearly a fifth of its shops, Retail Week can reveal.
There was a time when platforms like Facebook and Instagram offered little more than ‘vanity’ metrics for retailers, rather than tangibly affecting their bottom lines.
US airline JetBlue was founded in 2000 with the mission to “bring humanity back to air travel”. This aim – and how the firm fulfilled it – carries relevant lessons for retail.
Moss Bros has recorded a slump in preliminary profits despite increased like-for-like sales, which boss Brian Brick blamed on poor Christmas trading.
Alibaba has launched the latest iteration of its AI-powered speaker with visual capabilities that allow the device to read and understand written text.
Next has established an innovation hub in a bid to recover its former tech prowess, Retail Week has learnt.
With just one year left until the UK exits the EU, the Retail Week team discusses the impact of Brexit and whether retailers are prepared for what it may bring.
Zara has unveiled plans to roll out an augmented reality (AR) experience across 120 of its global flagships.