John Ryan is Stores Editor at Retail Week.
He has worked for the magazine for more than a decade and covers store design, visual merchandising and what makes things sell in-store - across every area of retail. In a previous life he spent 15 years as an international buyer for a major European retailer and was latterly based in Dusseldorf.
As well as writing about stores he talks about them and in the last year has delivered presentations in locations as diverse as London, Santiago, Paris, Berlin, Vancouver, San Francisco, New York and, erm, Basingstoke.
And for those who are interested in such things, he is a twitter devotee - please follow!
- +44 (0)20 3033 2997
Picture this: you’re a ‘legacy’ retailer and, perhaps contrary to your better instincts, you’re about to open a new store (the lease was signed a few years ago, so you have little choice) and you want to let shoppers know about it.
Some of the most digitally savvy outfits on the high street want to look anything but. It’s about making shoppers feel at home.
Brilliant service, product that does the job, but why is nothing much done about the M&S flagship as a whole?
Ikea’s new Planning Studio, mainly for kitchen browsers, is a thing of beauty, but are other shoppers being short-changed in the retailer’s rush to please the urban elite?
Arcadia’s catch-all brand Outfit has been given a facelift, but can this fascia be a brand in its own right?
Planet Organic, which has just been sold to investor Inverleith, specialises in selling “responsibly produced” provisions where the big food industry plays little part.
Digital leaders from Boden to Zalando are turning to bricks and mortar. John Ryan asks, why are they bothering?
Burberry has just finished a revamp of its global flagship on Regent Street and one thing that is apparent is that much-vaunted tech, trumpeted when the store opened in 2012, has been largely stripped out.
Habitat has just opened a standalone store in the extension to the Westfield shopping centre in Shepherd’s Bush, its first such branch in a decade.
As Zara vows to sell online in every single country by 2020, its new Milan flagship shows how it is putting digital at the heart of its stores.
As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
Next opened a new store on Oxford Street this morning that is, in effect, a department store and gathering place for a raft of retailers, as well as its own offer.
There is an almost pointless anonymity about House of Fraser stores currently. That is the challenge Mike Ashley must address.
The fact that John Lewis will use 15 stores to pilot new ideas is symbolic of coming to terms with digital and the new terrestrial.