The Intelligence portal is the home of Retail Week’s essential industry analysis, including insight into the strategies of leading retailers, our Retail Horizon toolkit, Innovation of the Week, forecasts, rankings and in-depth special reports.
Amazon chief executive Andy Jassy emphasised to analysts on its quarterly investor call the huge opportunity that generative AI (Gen-AI) will bring to its business: “I don’t know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the internet.”
Earlier this month, eBay scrapped seller fees on consumer-to-consumer fashion and it’s no wonder – the secondhand market for clothing is soaring. But there is one problem for established players such as eBay and Depop: the exodus of customers switching to Vinted
With the strengthening of its leadership team and the appointment of former Tesco boss Jason Tarry as chair, what does the future hold for John Lewis? Retail Week data and insights director Lisa Byfield-Green examines the areas of the business that require focus and the priorities that lie ahead
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