
Genesys
Genesys powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. More than 11,000 companies in 100-plus countries trust our number-one customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
- Analysis
Retail 100: Which industry bosses are predicted to make major waves in 2025?
Last month, Retail Week published its annual Retail 100 list, the 19th celebration of the UK’s most influential leaders, which included its annual Ones to Watch forecast. The leaders of Rituals and Dr Martens were among the 14 people tipped to make the list next year
- Analysis
Retail 100: The most influential leaders of 2024 revealed
Retail Week’s 19th annual definitive list of the industry’s most inspiring bosses has been published. Names behind Tesco, JLP, Ikea, BP, AllSaints, Currys, Vinted and Greggs are among those celebrated
- Analysis
Retail 100: Meet five of UK’s retail’s most influential female leaders
Retail Week’s Retail 100 index has recognised 28 women among the country’s top c-suite bosses driving profits, people and purpose in 2024. View strategic profiles of a snapshot of the female leaders celebrated and access the full list here
- Analysis
Retail 100 2024: Three vital lessons from the UK’s top c-suite leaders
Retail Week’s annual index of the sector’s 100 most influential leaders has launched. We look at some of the common trends shared by, and learnings from, the individuals featured among this year’s list