Operational failures are costing retailers a staggering £146bn annually due to inefficiencies – costs retailers can ill afford but easily fix, reveals Retail Week’s new whitepaper

Much of this stems from a disconnect between what store teams need and what they are given. 

Produced in association with SafetyCulture, The Great Store Reset lays bare the scale of the problem facing retailers and shows how outdated systems and slow responses from head office drag on morale and service levels. 

The whitepaper provides a powerful, solutions-focused tool to help retail leaders set the right store strategy. The report details:

• The impact retail crime is having on workers and how retailers such as Asda and Currys are fighting back
• How smart tools build trust – and how retailers such as Co-op, Primark and Holland & Barrett are investing
• Case studies on how JD Sports, Coles and American Golf have tackled operational inefficiencies to come out on top