It’s easier than ever to shop online but consumer attention spans are getting shorter and the competition vying for market share is ever greater.  

So, how can retailers make sure they’re the ones capturing attention, maximising growth and winning online?  

The key is in understanding consumer wants, needs and expectations and meeting them head on. 

Step forward Retail Week’s latest unmissable report: Shopper unlocked: Inside the minds of 1,000 consumers, which provides exclusive insight into the psyche of UK online shoppers in 2024 and what they want from retailers over the next year.  

Access your copy to discover:  

• The key sources of inspiration driving online shopping across demographics 
• The pitfalls leading to basket abandonment and how to overcome them 
• What UK online consumers really value when it comes to delivery and returns 
• The importance of sustainability and what customers will, and won’t, spend on