More online retail
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Analysis
Merry clickmas: How social selling is shaping Christmas 2024
There’s no better time to elevate your retail offering than Christmas. Here we explore the key innovations and trends set to drive festive spending in 2024 – and how you can get in on the action
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Interview
Q&A: Luxe Collective co-founder targets £1m in a day on TikTok despite luxury struggles
As pre-loved luxury increases in popularity, among the influential Gen Z consumer in particular, Luxe Collective co-founder and chief executive Ben Gallagher talks to Retail Week about what makes the resale platform unique, the importance of social media to fuel growth and his aim for the business to make £1m revenue in a day on TikTok Shop
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Analysis
Hyper-personalisation: Retail’s new battleground
This deep dive is the second in our new ‘Consumer 2025 – from acquisition to advocacy’ series.
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Opinion
‘The UK is famous for online grocery but where else could retail find talent to export?’
With a shift in consumer needs on the horizon, world-class innovation can play a key part in retailers’ success, argues Lisa Byfield-Green
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Interview
Q&A: Ocado boss Tim Steiner on M&S, Getir’s UK retreat and listing in New York
Ocado Group boss Tim Steiner was in high spirits this morning after the business he founded posted a strong set of results for the first half of the year.
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Analysis
What to look out for in Ocado’s interim results amid its dispute with M&S
Ocado Group will hope to settle investor jitters when it publishes half-year results on Tuesday, pointing to a strong start to the year and economic green shoots – but all eyes will be on the performance of its Retail arm and the ongoing dispute with M&S
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Analysis
Taylor Swift: Why the Eras Tour has been a triumph for UK retail
Taylor Swift’s Eras Tour has well and truly been the talk of the town, but how much has the superstar’s fandom impacted retail? Retail Week explores Swiftonomics’ big retail hits.
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Analysis
It’s been 10 years of Amazon Prime Day, but does it still deliver?
Online behemoth Amazon is kicking off its annual Prime Day event on July 16 and 17 for members to save money on thousands of products. Ten years on from the event’s inception, Retail Week looks at what is expected this year and if Amazon can maintain prime position as the go-to place for summer discounts
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Interview
Q&A: YesColours founders on building a modern paint brand
Co-founders John Stubbs and Emma Bestley were inspired to create a paint brand that celebrates how colours make us feel while tackling the issue of hard-to-recycle paint tins that clutter up our homes. Retail Week caught up with them to hear their ambitions for the future.
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Interview
Q&A: AO’s director of brand on how it gained 600,000 customers in a year
As AO continues to make waves in the electronics sector, Retail Week speaks to director of brand Arafa Heneghan on the importance of consistency across the brand to grow and maintain customers.
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Opinion
‘As Morrisons marks 125 years in business, how many newer retailers will enjoy similar lifespans?’
Retail thrives on the new but the businesses that last longest are founded on principles that never lose their relevance, observes George MacDonald.
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Supplier Insight
How embedded finance is enabling retail growth
Embedded finance is boosting basket sizes and driving conversion across the sector as integrated payment options offer shoppers a seamless checkout experience
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Analysis
Why Frasers believes now is the right time to push its Plus loyalty app
Frasers and THG often make headlines for separate reasons. However, this week, it was because the two businesses announced a multiyear partnership. Retail Week takes a closer look at what this means for the two retail giants.
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Opinion
‘I’ve been banned from PrettyLittleThing and I won’t be going back’
When an email from PrettyLittleThing popped into my inbox, I thought I was in for a treat. How wrong I was.
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Interview
Q&A: Never Fully Dressed founder Lucy Aylen on standing out from the crowd
As Never Fully Dressed opens its newest store in LA celebrating female empowerment through bold patterns, prints and styles, founder Lucy Aylen talks to Retail Week about the brand’s growth journey and plans for the future.
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Interview
B&Q and Boots directors offer updates on AI investments
Recognised as ‘AI Adopters’ in Retail Week’s eponymous report, senior leaders from the homewares and beauty sectors lift the lid on their business AI strategies and the transformational tech generating real returns.
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Innovation of the Week
Moonpig develops AI tools to keep customers coming back
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Analysis
Summer washout: How are fashion retailers coping?
After the sixth wettest spring on record, the UK summer has been pretty dismal so far. Retail Week looks at how fashion retailers are coping with the unseasonable weather.
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Data
What shoppers really think of retailers’ return policies
As fashion pureplays Oh Polly and PrettyLittleThing revise their returns policies, Retail Week’s latest research report asks 1,000 UK online shoppers for their views on returns
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Opinion
‘Raise your hand if you too have been victimised by a Sports Direct mug’
A few weeks ago I did something very out of character. I placed an order at Sports Direct.