More online retail
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InterviewQ&A: Superdrug head of own brand and exclusives on appealing to Gen Z
Superdrug has recently launched its new POP own-brand range aimed at a younger audience.
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DataRanking: the 100 most popular retail websites on Black Friday
Thanks to data from Similarweb, Retail Week can reveal the retailers that dominated the web with the highest number of visits to their online stores over Black Friday.
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AnalysisHow consumers shopped Black Friday weekend 2025
A weekend of deals and discounts is nearly over as retailers plan to wrap up the event on Cyber Monday before attention turns to Christmas.
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InterviewQ&A: Trinny London MD on omnichannel, personalisation and Christmas
While Trinny London is not even a decade old, the beauty retailer has gone from being makeup-focused and digital first, to now focusing on omnichannel with its flagship London store and personalised services.
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InterviewChatbots: Lush global customer care manager on using AI to manage Black Friday discourse
Speaking in May at the Zendesk showcase in London, Naomi Rankin, global customer care manager at Lush spoke with Retail Week about how it’s bringing its ethos to the rollout of AI tools on its platform through its partnership with the customer support platform.
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AnalysisDefiant Leighton sticks to his guns as he vows to rebuild Asda ‘to its former glories’
Even as sales continue to slip, Asda’s credit rating is downturned and its private equity owners turn to sale and leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working
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AnalysisBlack Friday: A look at how the big day is shaping up
Black Friday has almost become Black November, as many retailers have been putting on deals and discounts for the past few days, or even weeks
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AnalysisWhat’s in the Budget for retail and how has the sector reacted?
Everything unveiled by chancellor Rachel Reeves in today’s [November 26] Budget, and how the retail sector has reacted to it
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to £423m and a 10% profit before tax increase to £18m despite added costs of £4m from the national minimum wage and national insurance.
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AnalysisBlack Friday: Are retailers prepared for potential cyber attacks?
It’s been a turbulent time for retail this year as cyber attacks have devastated the industry. Most notable – and most damaging – was the hack on Marks & Spencer in April.
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AnalysisTikTok Shop predicts record-breaking Christmas after ‘breakout year’
In a year where TikTok Shop has gone mainstream, with the likes of M&S and Lidl launching on the platform, the live shopping app is gearing up to break all its records this Christmas.
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AnalysisCan pureplay retailers survive without stores?
There have been a host of online retailers launching into physical retailing as of late, with fast-fashion giant Shein gearing up to launch concessions across France this month, while Asos opens yet another pop-up ahead of the peak trading period.
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AnalysisCarlyle: Who is The Very Group’s new owner?
The Barclay family’s ownership of The Very Group officially came to an end today (November 10) as it completed a transaction for global investment firm Carlyle to take over.
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Innovation of the WeekUber Eats adds new tech features for last-minute Christmas shopping
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisRocket-powered pureplays: How three of Britain’s fastest growing online retailers are beating the ecom slowdown
Online retail sales are expected to slow to 3.6% throughout 2025 (Emarketer), but there’s a small cohort of UK pureplays that are posting eye-watering year-on-year growth
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InterviewLive shopping: Bambuser CEO on why the future of ecommerce looks like Netflix
Bambuser’s chief executive speaks to Retail Week about why the future of ecommerce looks more like Netflix than a static catalogue – and why Gen Z’s loneliness might be driving the shift.
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AnalysisM&S boss Machin on cyber attack recovery, Budget blues and Christmas prospects
Marks & Spencer’s chief executive Stuart Machin warned that Budget concerns are spooking shoppers, but was optimistic about Christmas as he steers the retailer forward after a devastating cyber attack.
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AnalysisThe City’s verdict after ABF mulls potential Primark decoupling
After Primark-owner Associated British Foods made the shock announcement this morning that it was weighing up spinning off Primark, Retail Week judges the City’s verdict.
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AnalysisBudget 2025: Business rates, rateable values and online taxes
With less than a month to go until the next Budget, on November 26, Retail Week will be running analysis all this week, looking at the government’s latest proposals and what they’ll mean – for retailers and consumers.
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FeatureTikTok Shop: why are some retailers yet to take the plunge?
Four years on from TikTok Shop’s launch in the UK, Retail Week explores how it has gone from an entertainment app to a revenue driver, which brands have dived in, and which are worried about the murky waters.