Microsoft
Microsoft (Nasdaq MSFT @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.
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Retail VoiceHow retailers are using AI to raise revenue
The current use of AI in retail is the tip of the iceberg, and we are only starting to see how the technology can serve and transform the sector. Microsoft’s Olaf Akkerman explores how AI is being applied across the industry and what could come next
AnalysisThree ways to market with purpose
Here we crystallise the learnings fromCX Decoded into five key steps to create a first-class customer experience proposition in order to drive sales and profits in 2021 and beyond.
AnalysisRetail 2020: Technology remains major priority, say retail chiefs
Back-end systems and ecommerce are two of the prevailing areas retailers will invest in during 2020, Retail Week’s annual flagship report finds
AnalysisRetail 2020: Brands with purpose will thrive in the future, say 25 leaders
The coronavirus pandemic is set to have a long-lasting impact on the way consumers live their lives and how they want to shop, Retail Week’s flagship report finds.
AnalysisRetail 2020: 25 leaders on the year ahead
Exclusive interviews with retail CEOs reveal how the pandemic has impacted their businesses, the industry’s tentative road to recovery and what the long-term effects may be for the sector.
DataInfographic: Eight things to know about implementing AI
AI has arrived and businesses already embracing the technology are outperforming those yet to get on board, according to data from Microsoft.