James is acting head of commercial content operations, where he is responsible for the day to day operations management and content output for the Retail Week Connect team.
James has spent 10 years as a journalist, working across both consumer celebrity and lifestyle magazines and business trade titles, including Retail Jeweller and Drapers, before joining Retail Week in July 2017.
This week, the team are joined by Manhattan managing director Craig Summers to talk about the findings of our flagship Retail 2019 report, where 25 bosses reveal their strategies for the year ahead.
As Retail Week celebrates its 30th birthday, we explore what the next three decades of retail will look like.
One of the highest profile cybernetics academics will headline Retail Week’s AI-themed Intelligent Futures masterclass in June.
Some 12% of retailers have launched their own marketplace and a further 32% are planning to launch one, exclusive Retail Week research has found.
Artificial intelligence and machine learning will be critical to delivering on customer experience expectations in the future.
Experience is going to be the key battleground in supply chain and significant investment is required to compete, retailers Kingfisher and Mountain Warehouse have warned.
From virtual reality runway shows in fashion stores to the rise of the chief customer officer, customer experience is retail’s new battleground.
Watch the second in a three-part series, as Retail Week finds out from John Lewis and DHL why two-man delivery is crucial.
Retailers are having to rapidly re-adjust business models to keep up with the demands of the hyper-connected consumer.
In an environment where 77% of consumers say they don’t have a relationship with a brand, how do retailers drive loyalty?
The Retail Week team discuss the biggest trends during London Fashion Week and the challenges facing high street fashion retailers.
The growth of multichannel is putting pressure on supply chains, so retailers need to invest in distribution centres to cope with future demand. We discover how they are evolving.
With many shoppers still hitting the high street, are pure-play etailers really just losing out this Christmas?
Much has been written about the potential – untapped or otherwise – of social media networks for fashion brands, but a new report by market research company Sparkler suggests that Facebook could help luxury brands reach out to Europe’s most affluent customers.