All articles by James Knowles
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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AnalysisRetail 2024: How eBay, THG and The Fragrance Shop are investing in green initiatives
Top retail bosses have given exclusive interviews to Retail Week, revealing their sustainability strategies featured in Retail 2024, our annual flagship report.
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AnalysisWhere THG, Jigsaw, Hawes & Curtis and Richer Sounds are investing in 2024
Store experience, digital marketing and AI will dominate investment strategies next year, say the bosses of the UK’s largest retailers in the Retail 2024 report.
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AnalysisResearch: 44 retail leaders talk in-depth about 2024 CX strategy
Leaders from Cotton Traders, Bravissimo, Gift Universe, Jollyes and Bensons for Beds have spoken in-depth to Retail Week about their plans for 2024.
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AnalysisResearch: 44 retail leaders reveal strategies for 2024
The bosses of leading retailers including Primark, THG, eBay, Majestic Wine, Fat Face and Pandora have spoken in depth to Retail Week for its annual flagship report – Retail 2024.
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AnalysisResearch: Tesco, Amazon and Aldi leaders reveal 2023 customer strategies
Tesco UK chief executive Jason Tarry, Amazon UK country manager John Boumphrey and Aldi UK managing director of buying Julie Ashfield have spoken about their 2023 customer strategy in a major new Retail Week report.
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AnalysisResearch: Christmas in crisis – and what to do about it
Half of shoppers might be planning to spend less this Christmas, but with the right strategy retailers can still come out on top, finds Retail Week’s new report
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AnalysisResearch: River Island, Primark and Under Armour cautiously optimistic about global growth in 2023
International growth and expansion will form a central component of growth strategies in 2023, the bosses of Under Armour, River Island, U.S. Polo Assn. and Primark have told Retail Week
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AnalysisResearch: Stores key to 2023 investment strategy, say Primark, Under Armour and Waitrose bosses
Retail stores will see investment this year and remain central to many retailers’ strategy next year, the UK’s leading CEOs reveal in Retail Week’s strategic outlook report Retail 2023
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AnalysisResearch: Marketing spend on PPC, TikTok and TV will rise in 2023, 57 CEOs reveal
Digital channels will dominate marketing spend next year, while TikTok gains on its social rivals and TV advertising attracts investment, the UK’s leading CEOs reveal in Retail Week’s strategic outlook report Retail 2023
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AnalysisResearch: How 57 CEOs are investing – including Primark, Under Armour and eBay
A better view of customer data, RFID to improve stock visibility and more sustainable delivery – the leaders of 57 retailers reveal their 2023 investment strategy in Retail Week’s latest report, Retail 2023.
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AnalysisResearch: 57 retail bosses reveal plans to navigate 2023
The bosses of leading retailers including Primark, Ikea, Waitrose, Under Armour, ProCook, River Island and McDonald’s have spoken in-depth to Retail Week for a landmark new report – Retail 2023.
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AnalysisWhy algorithmic retail is the real game changer
Algorithmic retailing will be the strategic game-changer that unlocks growth in these turbulent times, a new Retail Week digital guide reports.
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AnalysisRetail 2020: Brands with purpose will thrive in the future, say 25 leaders
The coronavirus pandemic is set to have a long-lasting impact on the way consumers live their lives and how they want to shop, Retail Week’s flagship report finds.
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AnalysisRetail 2020: 25 leaders on the year ahead
Exclusive interviews with retail CEOs reveal how the pandemic has impacted their businesses, the industry’s tentative road to recovery and what the long-term effects may be for the sector.
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Analysis75 retailers reveal their AI investment plans
AI is a top investment priority for retailers and the majority have pinpointed the business areas where they believe it will deliver the biggest ROI, exclusive Retail Week research reveals.
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Be InspiredDiversity promotes high-quality decisions and growth, says Gap
Diversity and inclusion boosts creativity and innovation, and enhances economic growth, Gap senior director for talent management Kisha Modica tells Retail Week.
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AnalysisInfographic: 44 retailers reveal transformation priorities
Store estates will shrink in the future, with a shift towards building community hubs, Facebook will defy the naysayers to deliver the most value and new tech such as in-store robotics will be in demand.
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Be InspiredDoes diversity really boost your bottom line?
Diverse boards are busting ‘group-thinking’ and delivering growth by embracing new ideas and approaches, research reveals.
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AnalysisHow 44 retail leaders plan to re-engineer their businesses
The next five years will be marked by investment in digital, in-store tech and head-office staff as retailers re-engineer their businesses for future growth, a report from Retail Week has found.