Pets at Home

Pets at Home is the largest specialist pet supplies retailer in the UK. It has a nationwide network of more than 450 superstores offering a one-stop-shop for pet-related products such as food, toys, bedding, medication and accessories, and services. Retail Week provides news, analysis, features and opinion about Pets at Home and specialist retailers

Latest news and insight on Pets at Home from Retail-Week.com

News
Pets at Home head of AI transformation departs
2026-08-05T10:25:00+01:00By Megan Robinson
Pets at Home head of AI transformation and enterprise architecture Simon Ellis has left the business, Retail Week understands.
News
Pets at Home sales rise as turnaround gathers momentum
2026-07-30T06:13:00+01:00By Hugh Radojev
Total group sales at Pets at Home climbed in the first quarter, as the retailer’s turnaround continued to gather momentum.
Data
Ranking: The Top 10 UK retailers for customer satisfaction
2026-07-09T06:48:00+01:00By George Arnett
John Lewis was the highest-rated retailer for customer satisfaction in the July edition of a long-running barometer published by the Institute of Customer Service, but retailers are now rated lower than banks on average

More on Pets at Home

Interview

New CEO James Bailey on getting tails wagging at Pets at Home

2026-05-27T09:41:00+01:00By Ellis Hawthorne

Following Pets at Home’s results announcement, new chief executive James Bailey spoke to Retail Week about why he joined the business, what he makes of its turnaround plan and what success would look like to him.

News

New Pets at Home boss hails turnaround momentum despite falling profits and sales

2026-05-27T06:15:00+01:00By Hugh Radojev

New Pets at Home chief executive James Bailey said he can see “material progress” being made in the business’ turnaround, despite reporting falling profits and sales.

Partnership update: Shein and Clarks grow their marketplaces, B&Q selects new delivery partner, and more
2026-05-05T06:00:00+01:00By Megan Robinson
Fun leaderboard: the 80 ‘most fun’ retailers, according to consumers
2026-04-30T10:16:00+01:00By Ellis Hawthorne
Pets at Home sees volume growth over past six months
2026-03-31T06:25:00+01:00By George Arnett
Pets at Home responds to CMA price cap ruling
2026-03-24T14:46:00+00:00By Hugh Radojev

Pets at Home invests £3m in new stores
2026-03-12T15:04:00+00:00By Ellis Hawthorne
Pets at Home suffers quarterly sales fall
2026-01-28T07:30:00+00:00By George MacDonald
Former Waitrose boss named chief executive of Pets at Home
2025-12-23T07:15:00+00:00By George MacDonald
Future Leaders 2025 - Who will be the CEOs of the future?
2025-12-01T06:30:00+00:00By Ellis Hawthorne

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