Kate Doherty
Kate Doherty is an analytical journalist on Prospect, Retail Week’s online business intelligence tool. She has been a business journalist for around 15 years, predominantly focusing on retail.
Before joining the Prospect team, where she provides insight and financial analysis across an extensive range of retailers, Kate worked on project management and editorial for the Retail Week commercial projects team.
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AnalysisThe winners and losers of Christmas 2017
The golden quarter was a tale of two halves as sales rocketed at some retailers while others fell behind, with clear lessons to be learnt for 2018.
- Analysis
Failed deliveries deter more than half of shoppers
Retailers are shouldering mounting costs of failed deliveries, with more than half of consumers saying they would not shop with a retailer again.
- Analysis
Ecommerce surges move away from one-day Sales events
Consumers are increasingly less inclined to spend online during allotted one-day Sales events and instead prefer to take advantage of extended discount periods.
- Analysis
Smartphones traditionally dominate holiday shopping
The trend for consumers to use smartphones rather than desktop devices for online shopping over holiday periods is expected to continue in 2018.
- Analysis
Friction at online checkout will be costly this Christmas
Complicated or overly time-consuming online checkout experiences cause consumers to abandon shopping baskets, and failed deliveries prevent the majority returning to that retailer.
- Analysis
Mondays draw the most shoppers online in 2017
Mondays were the biggest day for online shopping in 2017, while numbers were at their lowest over the weekend, according to PCA Predict.
- Analysis
Mobile online shopping likely to surge on Christmas Day
Online shopping through mobile devices is expected to surge over the festive season, particularly on Christmas Day.
- Analysis
Desktop maintains slight lead over mobile
The use of desktop for UK online shopping has been marginally ahead of mobile in 2017, according to PCA Predict.
- Analysis
Black Friday spending to suffer slowdown
Black Friday sales are set to prove lacklustre with traffic likely to have tailed off by Cyber Monday, according to the latest data from PCA Predict.
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Watch: How to convert online browsers into committed buyers
Retail Week and Bronto’s new interactive guide unveils crucial insight into how retailers can convert online browsing into revenue-winning sales.
- Analysis
Twitter debate: Are ecommerce and supply chain teams working together effectively?
Join Retail Week and MetaPack for a Twitter debate on the importance of bringing the focuses of the different business functions together.
- Analysis
Analysis: Ensuring ecommerce and supply chain work together to deliver
Retail Week and MetaPack explore how ecommerce and supply chain teams can work together to create a winning fulfilment strategy.
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How retailers are using innovative technologies to capture new data sets
Find out how retailers are boosting business opportunities and benefiting from combining new sets of metrics and traditional data.
- Opinion
Blog: Are you loud and proud when it comes to your supply chain?
Combining creativity and efficiency by sharing behind-the-scenes processes with consumers can win their invaluable loyalty.
- Analysis
Accelerating towards a profitable customer-centric transformation
How can retailers speed up the move to omnichannel while at the same time balancing the need to be both profitable and consumer-centric?
- Opinion
Blog: Could warehouse robotics be counterproductive without human supervision?
Retailers may want to prepare for robots in their warehouses but not at the cost of the human touch.
- Analysis
Delivery survey: Take part for a chance to win a ticket to the Customer Experience Summit
Take part in this three minute survey about delivery to be entered into a prize draw to win a ticket to the Retail Week Customer Experience Summit in June.
- Opinion
Blog: Don’t rule out driverless lorries just yet
They may still seem to be the stuff of sci-fi, but driverless lorries are yet more proof that retail supply chains are at the cutting edge of technological innovation.
- Analysis
Analysis: How to leverage the subliminal power of music in store
Whether in the foreground increasing spend rate or at a slow tempo to encourage dwell time, music has a strong influence on in-store behaviour.
- Analysis
Analysis: All you need to know about next-generation lighting
Could smart lighting be one of the most transformative influencers on retail over the next few years adding value beyong illumination?
