Leadership

The Original Factory Shop collapsed into administration owing suppliers £9m

Freemans hails ‘exceptional’ golden quarter despite flat Q4

John Lewis strikes deal with Benugo to transform in-store restaurants

WHSmith launches artisan coffee shop at Manchester airport

Amazon lines up $200bn in capital spending in 2026

Lidl boosts staff pay with £29m investment and doubles paternity leave

Snow and heavy rain drags down January retail footfall

Quiz collapses into administration with over 100 jobs to be lost

​Frasers Group acquires majority shareholding in Italian retailer

Retail Trust appoints Sainsbury’s and Amazon directors to trustee board

Waitrose snaps up Surrey shopping centre

Nike facing US government probe over alleged discrimination against white workers

Gymshark promotes from within for new chief commercial officer

The Original Factory Shop axes a third of head office staff

American Golf snapped up by Dragons’ Den star’s investment group

Holland & Barrett strengthens commitment to Chinese market

The retailers best meeting shopper expectations to be revealed in new digital index

Co-op advert banned over ‘misleading’ Aldi price-match claims

Watch: Waitrose heads to space in latest ‘food lovers’ brand campaign

Watches of Switzerland updates outlook following strong peak trading

Government issues new guidance for Employment Rights Act changes

Asos speeds up design process with AI tool

Aldi invests £22m in slashing prices on hundreds of products

Take-home grocery sales grow as inflation eased in January

Weird Fish delivers ‘record-breaking year’ after strong Christmas sales

Ocado director joins board of B&Q owner Kingfisher

2025 saw highest number of new female retail leaders on record

Fashion group behind Missguided triples sales

Amex: Why stores still have a future in the age of AI shopping

Q&A: M&S marketing director Sharry Cramond on how ‘social sits right at the heart of our storytelling’

Q&A: Pets Corner CEO on DTC, minimum wage and his new retail fascia

Q&A: Music Magpie founder talks AO acquisition and ‘spectacular’ Timpson partnership

Q&A: Neptune CEO on Christmas trading and its growth strategy

Q&A: Commerce VP of market strategy on scaling for efficient growth

Interview: Tom Joule on what’s coming next for the British lifestyle brand

Q&A: The Organic Pharmacy UK general manager on Marks & Spencer tie-up

Q&A: Optimizely product strategy director on embracing an experimentation mindset

Q&A: Miniso chief operating officer on the retailer’s limitless UK ambitions

KPIs: Edited chief scientist Michael Ross on retail’s ‘red flag’ metrics

Superdry CEO Julian Dunkerton: ‘The brand lost its DNA and I put it back’

Q&A: MiQ products and solutions director on cutting through advertising noise

Q&A: Greggs boss discusses recent successes, the consumer environment, and weight loss jabs

Q&A: Zilch CRO on how tight budgets are shaping consumer payment behaviour

Q&A: Superdrug head of own brand and exclusives on appealing to Gen Z

Footfall: BT Active Intelligence MD on enhancing visitor stats with demographics

Exit interview: outgoing Ikea UK&I boss Peter Jelkeby

Facial recognition: Facewatch CEO on why retailers can’t just rely on the police and the government to protect workers

The shoplifting report: what consumers really think about retail crime

Even as Ocado’s stock rises at home, are its international ambitions fading away?

With Adidas firmly back on its feet, can the rest of sportswear keep pace?

2026 loyalty drivers: what customers really want from retailers

Promotional research for SheerID, By Rebecca Taylor

Nearly two-thirds of major UK retailer websites had fewer visitors in 2025

Is Debenhams back in business as turnaround gathers momentum?

Five innovative crime-busting ideas to address the shop theft scourge

Ranking: the retailers with the happiest workforces in the UK

Partnership update: JD Sports’ agentic AI collaboration, Morrisons branches into travel, and more

How UK consumers shopped with AI over Christmas

Beyond points: How top brands are driving the experience-led loyalty revolution

Promotional research for Talon.One

What’s next for Russell & Bromley under new ownership?

Currys boss Baldock looks ahead with confidence after ‘strong peak trading’

Data: Grocery shoppers say meh to AI, yeah to loyalty discounts

Boots head of archives on the retailer’s near 200-year history and new partnerships

Leo Quinn: The non-retail turnaround veteran charged with getting WHSmith back off the ground

Test drive: Google’s virtual fashion try-on tool

Ghosts of Christmas past: What a ‘drab’ festive period means for retail heading into 2026

The retail categories set to succeed in the next six months

Promotional research for Vypr, By Ben Sillitoe

LIVE 2026: the five sessions that digital directors can’t miss

Takeaways from Tesco and Sainsbury’s strong Christmas showing

Marks & Spencer Christmas trading – the City reaction