Cassie Werber
AnalysisWhat shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
AnalysisHow Boots, B&Q, Next and John Lewis are leading the retail generative AI revolution
Few technological advancements in recent years have generated more news coverage than the advent of generative AI. For all the science-fiction headlines, though, several big retail names are already leading the way when it comes to adoption