Communications & PR

Argos tops new ranking of retailers’ digital capabilities

Data: ‘Cost-per-wear’ mindset grows among consumers

Wickes launches new retail media platform

New report suggests three ways retailers can approach agentic commerce

Uniqlo names Emma Raducanu as global brand ambassador

Dunelm launches new app

Asos launches virtual try-on tool

Asda appoints former B&Q and Sainsbury’s exec as new marketing boss

John Lewis strikes deal with Benugo to transform in-store restaurants

Gymshark promotes from within for new chief commercial officer

The retailers best meeting shopper expectations to be revealed in new digital index

Co-op advert banned over ‘misleading’ Aldi price-match claims

Watch: Waitrose heads to space in latest ‘food lovers’ brand campaign

Majority of UK consumers think it’s easy to steal from retailers

M&S rides out cyber impact to top ‘best brands’ survey

​Just Eat debuts AI voice assistant for UK customers

December spending picks up despite weak Q4 performance

American streetwear brand First Down to relaunch in the UK

JD Sports to sell directly through AI platforms

M&S faces legal row over Brain Food snacks

Co-op debuts ready meals for weight-loss jab users

Tesco reinstates iconic blue and white striped Value logo after 13-year absence

Asos introduces handling fee for serial returners

Cautious consumer mood to linger into new year

Consumer card spending falls due to weak confidence in economy

Lookfantastic launches same-day delivery on Uber Eats

Consumer confidence edges up but outlook 'remains gloomy'

Tesco strikes partnership with AI start-up

‘Confidence compounds’: Valtech’s Matt Hildon on the AI tools changing retail

Lessons in loyalty: New Look, Boots and Kingfisher’s digital leaders on driving lifetime spend

Promotional research for SheerID, By Rebecca Taylor

Chart: Why Argos is #1 in the Digital Capability Index

Digital Capability Index 2026 – which retailers best meet consumer expectations?

The future of food and drink consumption: fat jabs, premiumisation and AI

Test drive: Coat Paints launches AI colour visualiser

What this week’s inflation rate fall means for retailers

‘In the five minutes it takes to read this article, AI will have influenced nearly £1m of sales’

‘I’m optimistic about UK retail even though this will be a finely balanced year’

The shoplifting report: what consumers really think about retail crime

Q&A: M&S marketing director Sharry Cramond on how ‘social sits right at the heart of our storytelling’

2026 loyalty drivers: what customers really want from retailers

Promotional research for SheerID, By Rebecca Taylor

Loyalty, Growth and the Future Consumer

Promotional research for SheerID

Nearly two-thirds of major UK retailer websites had fewer visitors in 2025

Five innovative crime-busting ideas to address the shop theft scourge

Agentic AI: Shaping the future of CX and unlocking retail’s £500bn opportunity

Q&A: Commerce VP of market strategy on scaling for efficient growth

Beyond points: How M&S, Ikea and Joe & the Juice are redefining loyalty

Promotional research for Talon.One

‘Rising screentime concern presents retail opportunity for some’

Chart of the Week: Why Brits are avoiding online grocery shopping

Data: Grocery shoppers say meh to AI, yeah to loyalty discounts

Test drive: Google’s virtual fashion try-on tool

'What retail needs from the government in 2026'

The Gen-AI shopping revolution is here – is your online business ready for it?

Promotional research for Mirakl

Q&A: Optimizely product strategy director on embracing an experimentation mindset

Chart of the week: Brits to cut fashion spend in new year budgeting push

‘There are powerful signs that the social media tidal wave is ebbing’

The retail categories set to succeed in the next six months

Promotional research for Vypr, By Ben Sillitoe