Hotel Chocolat

Hotel Chocolat is an upmarket chocolatier and cocoa grower that trades through more than 120 locations across the UK, and international outlets including Denmark, Hong Kong, Tokyo and New York. Retail Week provides news, analysis, features and opinion about AO and the electricals sector. It was acquire by global food and drink conglomerate Mars in early 2024. Retail Week provides news, analysis, features and opinion about Hotel Chocolat and the grocery sector.

Latest news and insight on Hotel Chocolat from Retail-Week.com

News
Hotel Chocolat slips to loss as production and employment costs soar
2026-08-26T14:24:00+01:00By Hugh Radojev
Chocolate specialist Hotel Chocolat slipped into the red in 2025 as it battled soaring cocoa and employment costs, while it also invested in its factory and supply chains.
Interview
Q&A: Particular Audience CEO on the evolution of retail media, search and personalisation
2026-07-10T05:00:00+01:00By Megan Robinson
Chief executive says retail media architecture “won’t survive” the next five years without adding advanced search and recommendation systems.
News
Hotel Chocolat names new head of retail in raft of internal promotions
2026-07-09T09:05:00+01:00By Hugh Radojev
Hotel Chocolat has promoted Nicola Hallinan to head of retail alongside two other new internal appointments, Retail Week can reveal

More on Hotel Chocolat

Data

Ranking: the retailers with the happiest workforces in the UK

2026-01-28T07:00:00+00:00By Ellis Hawthorne

New data has revealed the companies with the happiest workforces, according to participants in WorkL’s Happy at Work Test employee survey.

News

Hotel Chocolat taps up Mars executive as new UK boss

2025-08-29T13:31:00+01:00By Hugh Radojev

Hotel Chocolat has tapped up the general manager of Kind, which is owned by parent company Mars, to run its UK business, Retail Week can reveal.

Store tour: Hotel Chocolat’s new flagship boxing up the best of the retailer’s physical formats
2025-07-24T23:01:00+01:00By Hugh Radojev
Hotel Chocolat savours record Christmas as it eyes US expansion
2025-01-27T10:14:00+00:00By Hugh Radojev
Retail’s 101 favourite stores as chosen by the bosses of M&S, John Lewis, Ikea, Boots and more
2025-01-27T07:00:00+00:00By Retail Week staff
Hotel Chocolat has named a new chief executive after being acquired by Mars
2024-09-16T11:56:00+01:00By Ritika Bhoora

What next for Hotel Chocolat after its sweet £534m deal with Mars?
2023-11-16T15:24:00+00:00By Hugh Radojev
Hotel Chocolat accepts £534m Mars bid
2023-11-16T07:24:00+00:00By Hugh Radojev
Hotel Chocolat swings to loss as online struggles
2023-10-12T08:55:00+01:00By Ellis Hawthorne
Hotel Chocolat warns on profits as inflationary pressures bite
2023-06-23T11:53:00+01:00By Hugh Radojev

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