Hotel Chocolat is an upmarket chocolatier and cocoa grower that trades through more than 120 locations across the UK, and international outlets including Denmark, Hong Kong, Tokyo and New York. Retail Week provides news, analysis, features and opinion about AO and the electricals sector. It was acquire by global food and drink conglomerate Mars in early 2024. Retail Week provides news, analysis, features and opinion about Hotel Chocolat and the grocery sector.
Hotel Chocolat is accelerating its expansion across the US with new store openings and retail partnerships.
Hotel Chocolat has announced a new on-demand delivery partnership with Deliveroo.
Chocolate specialist Hotel Chocolat slipped into the red in 2025 as it battled soaring cocoa and employment costs, while it also invested in its factory and supply chains.
Chief executive says retail media architecture “won’t survive” the next five years without adding advanced search and recommendation systems.
Hotel Chocolat has promoted Nicola Hallinan to head of retail alongside two other new internal appointments, Retail Week can reveal
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