Hotel Chocolat swings to loss as online struggles

Hotel Chocolat store with sign reading: 'It's all about cocoa'

Hotel Chocolat has slipped into the red with revenues dropping 10%, owing to lower online and international sales. 

Sales at the chocolatier declined to £204.5m for the 53 weeks ending July 3, 2023, down from £226.1m the previous year. 

Profit before tax swung from £21.7m last year to a £800,000 loss for the period, which the retailer said was in line with market expectations. 

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.