Hotel Chocolat has promoted Nicola Hallinan to head of retail alongside two other new internal appointments, Retail Week can reveal
Hallinan has worked with the brand for over 18 years, most recently as head of retail operations, and her new role will see her take overall accountability for Hotel Chocolat’s retail performance and the success of its store estate.
She joined the specialist retailer in 2007, having started her retail career in 2000 as a store manager at luxury beauty and fragrance retailer Molton Brown.
The retailer has also promoted former interim head of retail Silvey Binmore to the role of national retail manager, in charge of leading its district manager team, and Shellie Lewis-Cooper, who has been named new national retail operations manager, leading the brand’s retail operations team.
Hotel Chocolat said: “The team above will be continuing to focus on delivering exceptional experiences for our customers and nurturing our strong national retail estate in the UK”.
In August last year, as was revealed by Retail Week, Hotel Chocolat tapped up the general manager of Kind, owned by parent company Mars, Carrie Martin, as its new chief executive, following the departure of Lysa Hardy.
Hardy was named chief executive of the retailer in September 2024 after Hotel Chocolat was acquired by the confectionery giant in a £534m deal and founder and former chief executive Angus Thirlwell took on the new role of president.
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