Opinion
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Retail Voice
Six ways to enhance your ecommerce offering
As consumers continue to savour online shopping, Octopia’s Nikki Lovell examines six actions retailers can take today to stay one step ahead when it comes to ecommerce
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Opinion
‘It will take a combined effort from retail to win over politicians of all stripes’
As a general election nears, retailers can show the next government that the key to successful leadership is to work with the industry, not against it, believes BRC chief executive Helen Dickinson
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Opinion
‘Even by its own measures, Boohoo faces a long path to recovery’
Boohoo’s KPIs did not tell a happy story when the retailer posted its annual results this week, and achieving sustainable and profitable success will be a challenge as competitors such as Shein grow, writes George MacDonald
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Opinion
WHSmith's Sean Toal: ‘We’re proud to buck trend by investing in high streets with Toys R Us partnership’
WHSmith high street managing director Sean Toal writes exclusively for Retail Week on the expansion of its Toys R Us in-store partnership and how it represents the retailer’s commitment to being the ‘hub of the high street’
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Retail Voice
Empowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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Opinion
‘A new criminal offence is progress, but tackling retail crime is not over’
Collaboration and information exchange strengthens retail’s collective resilience against crime, says Central Co-op chief executive Debbie Robinson
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Opinion
‘Can Co-op Live ever make sweet music after bum note launch?’
With Co-op Live’s planned grand opening becoming something of a PR disaster, George MacDonald wonders if things can be turned around
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Opinion
'Gen-AI boom has come at exactly the right time for Amazon'
Amazon chief executive Andy Jassy emphasised to analysts on its quarterly investor call the huge opportunity that generative AI (Gen-AI) will bring to its business: “I don’t know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the internet.”
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Opinion
‘From checkout to check-up: is now the time for retailers to diversify into services?’
People are increasingly prepared to pay to manage their health and wellness, which could spell opportunity for retailers, believes PwC’s Lisa Hooker.
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Opinion
‘Retail pay is rising at record levels – something’s got to give’
The investment case for technology increasingly stands up because people are becoming more expensive, observes Fran Minogue
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Opinion
‘WHSmith, JD Sports and Primark can successfully target a slice of American retail pie’
Retailers from this side of the pond have frequently come a cropper when attempting to expand in the US, but the signs look good for JD Sports, Primark and WHSmith judging by the retailers’ updates this week, believes George MacDonald
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Opinion
‘As Vinted dominates pre-loved fashion, are retailers missing a trick?’
Earlier this month, eBay scrapped seller fees on consumer-to-consumer fashion and it’s no wonder – the secondhand market for clothing is soaring. But there is one problem for established players such as eBay and Depop: the exodus of customers switching to Vinted
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Retail Voice
The four ingredients of a great delivery strategy
From scalability to agility, nShift’s Mattias Gredenhag examines the four must-haves retailers need to consider when it comes to delivery
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Opinion
‘Asos and Superdry will remain fashion victims unless they win back customers’
While Asos and Superdry can tinker with things behind the scenes as much as they like, neither brand seems able to articulate how they plan to go about attracting new customers or winning old ones back.
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Opinion
‘The voice of 3 million retail workers is finally being heard on crime’
A new law that makes assaulting store staff a specific offence is welcome news and shows that retail – an industry that sometimes feels ignored by those making decisions – can still exert influence in the corridors of power, says George MacDonald
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Opinion
John Lewis Partnership: where should the new executive team focus?
With the strengthening of its leadership team and the appointment of former Tesco boss Jason Tarry as chair, what does the future hold for John Lewis? Retail Week data and insights director Lisa Byfield-Green examines the areas of the business that require focus and the priorities that lie ahead
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Opinion
‘As Shein leads global fashion, there’s opportunity to differentiate on what it cannot do’
Shein became the world’s biggest fashion retailer in 2023. Retail Week data and insights director Lisa Byfield-Green considers the implications of Shein’s rise and identifies winning strategies its competitors can adopt in response
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Opinion
‘Superdry investors face stark choice as Dunkerton takeover bid stumbles’
In the few days since everybody was feasting on Easter eggs, Superdry’s share price has shattered into more pieces than Humpty Dumpty
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Retail Voice
The cost of ignoring workplace wellbeing
It’s time to celebrate the retailers who take as much interest in their wellbeing data as their financial results, believes the Retail Trust’s Chris Brook-Carter.
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Opinion
‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms