Opinion – Page 2
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Opinion
‘Would London celebrate or shun a potential Shein IPO?’
A London listing by online fashion giant Shein would be a blockbuster arrival on an ailing stock exchange. But would the City welcome it with open arms or turn its back?
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Retail Voice
Deliveries enable ecommerce growth. Here’s how
Getting that all-important customer experience right is crucial. nShift’s Lars Dige Pedersen examines how retailers can make sure they are delivering at every single step
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Opinion
‘Body Shop shows standing still is the most dangerous thing you can do in retail’
Retailers such as Lush and Rituals show the kind of mentality that bricks-and-mortar retailers need, by giving customers an experience they can’t get on a screen, maintains Natalie Berg.
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Opinion
‘Currys shareholders should hold out for a valuation that reflects long-term prospects’
For pretty much as long as China’s economic star has been in the ascendant, there has been speculation that one of its new generation of digital retail powerhouses might move to swoop on a venerable UK name.
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Opinion
‘We may be on the cusp of emerging from a final act of austerity’
There could well be light at the end of the tunnel for retailers, believes OC&C’s Matt Coode
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Opinion
‘The Body Shop’s plunge into administration leaves a bad smell’
The early new year often brings retail administrations, and so it has sadly proved for The Body Shop’s UK business.
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Retail Voice
Make deliveries and returns the focus of peak 2024 planning
From returns strategies to sustainability tracking, nShift’s Lars Dige Pedersen looks at how retailers can lay the groundwork for a triumphant 2024
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Opinion
‘We need a government that offers business leaders a seat at the table’
Retail needs to see joined-up government thinking that understands you cannot increase costs from every angle all at once, says the BRC’s Helen Dickinson
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Retail Voice
Discover the top trends on grocery shoppers’ lists
From subscriptions to seamless checkouts, Worldpay’s Pinar Koygun takes a look at what is ticking grocery shoppers’ boxes.
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Opinion
‘Back-to-office commands will drive talented people to your rivals’
Relations between employers and employees over the right to flexible working are showing signs of strain, observes Tony Gregg
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Opinion
‘The Tories have a major problem with business and Walker’s defection proves it’
The Iceland boss’ damning indictment of the Conservatives and endorsement of Labour may be polarising in and of themselves, but it highlights the depth of the government’s business troubles as it limps into an election year.
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Opinion
‘Positive signs hint at upturn in retailers’ fortunes as the year progresses’
PwC’s Lisa Hooker unpicks the messages from retail’s golden quarter
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Opinion
‘Walmart’s closing its tech incubation hub – and that might be a good sign’
On the face of it, shutting down a technology incubation unit, as Walmart is doing, looks a bit Jurassic Park in its thinking.
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Opinion
‘Big changes at Sainsbury's hint at next strategic phase’
As Sainsbury’s prepares for a strategy update to the City at the start of next month, some big developments hint at what may be expected
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Opinion
‘The real superpower of Gen-AI? Putting the customer at the heart of retail’
‘The rise of generative AI means that the relationship between retailers and their customers could become unrecognisable from anything seen previously, McKinsey experts believe
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Opinion
‘Christmas shows the grocers’ relentless focus on price is hurting the discounters’
While Aldi and Lidl both enjoyed their best-ever Christmases, the even stronger performance of the supermarkets shows the empire is striking back.
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Opinion
‘Boss Stuart Machin pumps up the volumes at Marks & Spencer’
A focus on volumes and what drives them helped Marks & Spencer take a place on the Christmas winners’ podium and will mark out retail’s winners more generally, writes George MacDonald
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Retail Voice
How retailers are using AI to raise revenue
The current use of AI in retail is the tip of the iceberg, and we are only starting to see how the technology can serve and transform the sector. Microsoft’s Olaf Akkerman explores how AI is being applied across the industry and what could come next
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Retail Voice
Insider tips to keep future shoppers coming back
No matter the demographic, shoppers’ expectations are sky-high these days, with a seamless omnichannel experience expected as standard. What can retailers do to keep future consumers happy? Worldpay’s senior director of global retail Pinar Koygun reveals all.
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Retail Voice
How to banish basket abandonment and drive loyalty
Billions more pounds a year could be spent by shoppers if online checkouts were simplified. Mastercard examines how retailers can streamline their services to ensure consumers don’t fall at the final hurdle