A must-attend week of online events and content equipping leaders with everything they need to thrive in the new world of retail, running online November 9-13

RWRC Virtual Leaders' Summit Register for free today

 

Leaders-Summit

Be the best possible leader in testing times

This is the most challenging period in your career to date.

Unprecedented trading conditions, rapidly shifting consumer behaviour, a revived focus on diversity and a nationwide mental health crisis are testing strategic thinking and leadership skills like never before.

How do you drive team and company performance under pressure while also ensuring workforce wellbeing and a standout company culture is kept centre stage? 

With a series of thought-provoking lectures from leadership experts, intimate invitation-only boardroom debates and virtual networking, the Virtual Leaders’ Summit is here to help.

Where? Online – in your home or office. All you need is a working internet connection and we will do the rest. Register here.

What will it cover? Everything you need to know to succeed in 2021, from prioritising racial equality and employee mental health to practising responsible retailing and keeping recessionary shoppers loyal. See the full agenda below.

Join your peers and access a week of free online content to explore what it means to be a leader in retail today.

Who is it for? Senior leaders, retail chief executives and board members who know that we are at a turning point in how we do business. This will be thought leadership aimed at guiding, inspiring and supporting you through a difficult but potentially revolutionary time to ensure the sector and its workforce thrives post-pandemic. 

Monday:

 Time Session 
From 9am

EXCLUSIVE CONTENT ON RETAIL-WEEK.COM

Be the best possible leader in testing times

The Virtual Leaders’ Summit will launch with exclusive thought leadership to kick start your thinking on how to be a great leader in challenging circumstances.

Tuesday:

TimeSession

9.30-9.35am 

RETAIL WEEK WELCOME

Lean in, step up, be accountable

Hear from Charlotte Hardie, group content director for RWRC and chair of Be Inspired, on why a leadership summit has never been more important than in these testing times.

9.35-10am

KEYNOTE

Responsible retailing: what is expected of leaders in 2021?

With a huge shift in consumer behaviour, a mental health crisis raging, a large segment of the workforce having been off for half a year and race equality at the forefront of everyone’s minds, responsible retailing is going to be vital in 2021.

Join us as we examine what extra demands will be placed on leaders in 2021 as they aim to steer their company to success.

10.00-10.25am 

PANEL DISCUSSION

The future is here: get ready for Gen Z

The next generation of retail leaders have already entered your workforce: Generation Z. Known for being tech-savvy and entrepreneurial, Gen Z were demanding flexible ways of working even before it became the norm.

But by prepping for this disruptive demographic, you’re not simply ensuring a happy workforce of the future. Gen Z’s desire for dialogue with superiors, their rejection of stereotypes and their thirst for creativity should be adopted now to create a more innovative environment for all colleagues to thrive in.

In this lively panel discussion, we’ll uncover what retail leaders can learn from their future workforce and how it can benefit your business today.

Panellists include:

  • James Gold, founder, Skinnydip London
  • Carina Toledo, head of influencer marketing, The Hut Group

10.25-10.50am 

LEADERSHIP LECTURE: Wilfred Emmanuel-Jones, founder, The Black Farmer

Racial equality: why doing nothing is not okay 

Do you know how and where you have licence to act on racial inequality, or is your brand more likely to stay silent and avoid rocking the boat? Do you have concrete goals for how you’re going to do better? What are the true metrics of diversity and how are you tracking them? 

This talk might not be easy listening as we delve into where retailers are going wrong, but it is a must-attend.

10.50- 11.15am

PANEL DISCUSSION

Coming together: why collaboration is critical in a recession 

How do you ensure that your business is moving forward with new ideas in these recessionary times? From Aldi and Deliveroo to Ocado and M&S, partnering with others is becoming a real trend and one that should be celebrated as it brings fresh ideas to the sector and will ultimately make it more robust. 

We all want retail to thrive during the recession. In this panel discussion, we will hear from leaders who have found success in working with other businesses and in turn futureproofed their own. 

Panellists include:

  • David McDowall, chief operating officer, Brewdog  

11:15-11:30am

SHORT FILM SCREENING 

No Limits in association with Be Inspired: social mobility in the retail sector

Talent is evenly distributed; opportunity is not. Retail Week is launching its No Limits campaign to highlight issues around social mobility in the retail sector, looking into what businesses can do to help people from all socioeconomic backgrounds have a fair shot at the top. 

Watch our short documentary featuring leaders including Sir Terry Leahy and AO.com’s John Roberts sharing their own journeys, what they think needs to change and why they believe leaning into the challenge will be critical for every business leader.

Wednesday:

Time Session

8.30-9.15am                                          

BOARDROOM BREAKFAST #1 – INVITE ONLY

Join us for the first boardroom breakfast of the week to debate the key issues impacting you and your colleagues and the practical solutions to the current leadership crisis. 

This is your chance to help shape retail strategy and talk candidly and off the record about what the industry needs to do collectively to survive and thrive. The debate will be chaired by a retail leader (to be announced) and the agenda distributed to attendees in advance. 

Wednesday – Senior Leadership Academy:

Time Session

9.30-9.45am 

RETAIL WEEK WELCOME

Becoming better leaders 

Charlotte Hardie, chair of Be Inspired, will welcome our new Senior Leadership Academy members and celebrate the achievements of the outgoing cohort.                                         

9.45-10:45am

WORKSHOP

Me PLC

Join us for our last session of the year with Tim Robson, managing director of NSU Media, as we look at how to identify what you are best at and bring that to any work you do.

10:45-12.15pm 

WORKSHOP

I am Remarkable

Sponsored by Google

Many of us struggle when it comes to talking about our own accomplishments. Cultural and gender modesty norms, as well as impostor syndrome, can prevent anyone from acknowledging their remarkable attributes and expressing their achievements.

During this workshop, presented and hosted by Google, you will learn the importance of self-promotion in your personal and professional life, and become equipped with tools to develop this skill.

Thursday:

Time Session

8.30- 9.15am                                           

BOARDROOM BREAKFAST #2 – INVITE ONLY

Join us for our second boardroom breakfast of the week to debate the key issues impacting you and your colleagues and the practical solutions to the current leadership crisis. 

This is your chance to help shape retail strategy and talk candidly and off the record about what the industry needs to do collectively to survive and thrive. The debate will be chaired by a retail leader (to be announced) and the agenda distributed to attendees in advance.

Thursday:

Time Session

9.30-9.55am

LEADERSHIP LECTURE: Clarke Carlisle, ex-professional footballer and commentator, ITV Sport

This is mental health: why wellbeing should be central to your strategy  

The economy has slumped, yes, but alongside that the country is experiencing a mental health crisis and experts predict the stress of lockdown has yet to be felt fully. What do you need to know in order to support your workers to do the best job they can? And why is mental health awareness crucial to protecting your bottom line?

Listen to this lecture to learn more.                                       

9.55-10.20am

PANEL DISCUSSION

The acceleration of online: what it means for your company culture and leadership style

Sponsored by Dell Technologies

When the country went into lockdown in March, swathes of office workers began logging on remotely, and working from home is now commonplace. How do you effectively lead when you cannot see your employees face to face? Can true cohesion and inclusivity ever be achieved when no one is in the office?

In this debate, we will look at how the way we work has changed and tactics to ensure your company culture is fit for ensuring everyone feels like part of one team.

Panellists include:

  • Fiona Dawson, global VP, Mars Food, multisales and global customers

10.20-10.45am

LEADERSHIP LECTURE

Being kind: how to do right by a recessionary shopper

Many retailers have got the basics right in collating consumer data and using it to predict behaviour in order to sell more. But how can you use this information to actually understand your shopper during hard times? With circumstances for many changing rapidly, how do you maintain an emotional connection with your customer in an authentic and ethical way? 

This talk will delve further into the concept of responsible retailing and the importance of kindness and empathy in your approach to selling to people during a recession. 

Learn how you can use data to build a sustainable relationship with your consumers when they might not be able to part with their cash as freely as they once did.

10.45-11.10am 

PANEL DISCUSSION

‘Which university did you go to?’ and other questions impeding social mobility in retail

Following on from the impactful No Limits screening on Tuesday, this panel discussion will look at the state of play with social mobility in the retail sector. What are we doing right? And what needs improving?

Watch and listen as we delve into why it’s good for business to have people from a variety of socioeconomic backgrounds throughout your organisation.

Panellists include:

  • Ella D’Amato, chief commercial and marketing officer, Notonthehighstreet.com
  • John Williams, UK director, Under Armour

11.10- 11.30am

FIRESIDE CHAT with Dave Lewis, former chief executive, Tesco

Yes, doing good is good for business, but we need to do BETTER

For our closing session of the summit, we look into how everyone can work together to lift the retail sector up. From diversity to ethics, how can we ensure that going into 2021 the retail sector really is the best it can be?

Friday:

TimeSession

8.30-9.15am                                          

BOARDROOM BREAKFAST #3 – INVITE ONLY

After ruminating on the entire Summit’s content, join us for our final boardroom breakfast to discuss what you have learned and what the changes you intend to implement will mean to your business. 

This is your chance to help shape retail strategy and talk candidly and off the record about what the industry needs to do collectively to survive and thrive. The debate will be chaired by a retail leader (to be announced) and the agenda distributed to attendees in advance.

RWRC Virtual Leaders' Summit Register for free today