All On demand virtual events articles

Events

The CX webinar: Next-level engagement in the age of AI

2026-06-24T14:00:00Z 2026-06-24T14:45:00Z In paid partnership with Oracle

June 24, online

Events

Inside Tesco’s next-gen efficiency strategy

2026-05-21T14:00:00Z In paid partnership with Zebra Technologies

21 May, On demand

Events

Agentic AI: Shaping the future of CX and unlocking retail’s £500bn opportunity

2026-02-17T07:00:00Z In paid partnership with Cognizant, Google Cloud and Shopify

On demand, online

Future Leaders

Retail’s real role models: eBay’s Nouman Qureshi on why differences are strengths

2021-06-16T10:09:00Z

Short film screening

Future Leaders

Retail’s real role models: PepsiCo’s Fiona Bradley on unconscious bias as a manager

2021-06-16T10:04:00Z

Short film screening

Future Leaders

Retail’s real role models: Lucky Saint’s Emily Laws on gender bias

2021-06-16T10:03:00Z

Short film screening

Future Leaders

Retail’s real role models: The Co-op’s Deborah Jeyachandran on customer bias

2021-06-16T10:00:00Z

Short film screening

Future Leaders

Retail’s real role models: Beaverbrooks' Ben Reilly on asking the right questions

2021-06-16T09:58:00Z

Short film screening

Future Leaders

Retail’s real role models: M&S head of region Alice Boaten on the power of words

2021-06-16T09:55:00Z

Short film screening

Future Leaders

Retail’s real role models: Tesco’s Emma Swail on challenging workplace biases

2021-06-16T09:51:00Z

Short film screening

Future Leaders

Retail’s real role models: Sainsbury’s Raj Patel on the journey from McDonald’s

2021-06-16T09:36:00Z

Short film screening

Future Leaders

Finding your authentic self and bringing that to every day

2021-06-09T05:55:00Z

Fireside chat

Future Leaders

Upskilling, reskilling and adding more strings to your bow

2021-06-09T05:40:00Z

Panel

Future Leaders

The seven needs of wellbeing and performance

2021-06-09T05:40:00Z

Interactive session

Future Leaders

The importance of empathy and why it’s time to ‘love your imposter’

2021-06-09T05:35:00Z

Fireside chat

Future Leaders

Inclusion is everyone’s responsibility: changing company culture from within

2021-06-09T05:30:00Z

Panel

Future Leaders

What will the retail sector look like in five years’ time? How you can make a difference

2021-06-09T05:25:00Z

Keynote

Future Leaders

Career-defining: the people and advice that shaped me as a leader

2021-06-09T05:20:00Z

Fireside chat

Future Leaders

Beyond positive Instagram posts: how to really take care of your mental health

2021-06-09T05:15:00Z

Panel

Future Leaders

Understanding unconscious bias: smarter thinking, better decisions

2021-06-09T05:10:00Z

Interactive session