Oracle
Oracle provides leading-edge capabilities in software as a service, platform as a service, infrastructure as a service, and data as a service.
AnalysisPodcast: Retailers must prepare for a data-driven future
Artificial intelligence and machine learning will be critical to delivering on customer experience expectations in the future.
AnalysisPodcast: Why supply chain tech investment is crucial
Experience is going to be the key battleground in supply chain and significant investment is required to compete, retailers Kingfisher and Mountain Warehouse have warned.
AnalysisPodcast: Are the CCO’s days numbered in retail?
As retailers become more customer centric and nurture the adoption of this mindset across their business, the role of the chief customer officer will lose importance.
AnalysisPodcast: The secrets to success in customer experience
From virtual reality runway shows in fashion stores to the rise of the chief customer officer, customer experience is retail’s new battleground.
