The latest news, analysis, data and video about people moves in retail.

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The North Face jacket


Game on: How Tesco, Shein and The North Face are transforming loyalty


Following a pandemic that transformed shopping habits forever, retailers are now mulling over the best methods of maintaining a connection with their customers – including revamping their loyalty schemes.

Explore: People in retail

Megaphone illustration


‘Now, more than ever, if retailers want to be heard they must speak with one voice’


When the chief executive of Next is attacked by the prime minister, it is a sign that, more than ever, the retail industry needs to speak truth to power with a single voice. 

Rita Clifton


‘Nurturing a new kind of retail will keep the public and politicians on our side’


Retail needs to celebrate a more human way of doing business, writes Rita Clifton.

The UK retail’s most influential leaders unveiled


The Retail 100 ranks the people transforming retail, speaking out, innovating, making headlines and driving growth.

This year’s ranking – produced in association with partners Braze, Mode and Okta – places special emphasis on leaders who have shown continued resilience and stepped up their support for colleagues and customers during Covid-19, while pivoting their businesses for the post-pandemic world too.