People

‘Tackling violence and abuse in retail must be one of the industry’s highest priorities’

‘Morrisons chiefs would not turn their backs on principles to do a wrong deal’

What can retailers do to meaningfully support transgender customers and employees?

‘Retail’s best employers will be retail’s best performers as the world adapts after Covid’

Tesco’s Jason Tarry: ‘We need change in law to protect retail staff from abuse’

Addressing skills gaps with social mobility and apprenticeships

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The pandemic reminded us that retail is a people business

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Six ways to make people your retail superpower

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Three things the pandemic has taught us about the future retail workforce

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What 10,000 European shoppers want from ecommerce in 2021

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Why store footfall control should be a top priority

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Five ways to drive a productive workforce

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The impact of the pandemic on jobs, stores and leases

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Understanding online customer behaviour is the key to a successful 2021

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Opinion: How tech can accelerate sustainability in the food industry

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How to build an army of CX champions across your business

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Consumers trust brands over governments to protect health and environment

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How smart retailers help their managers shine

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How masks will instil consumer confidence in retail once more

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A third of staff want to work from home long term

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Why employee experience is key to future success

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How to maintain your digital workplace strategy

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Adapting store operations and workforce management strategies in times of crisis

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