American Express
American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com
InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
Report StoreLessons in Loyalty
How can you cut through the noise in a world where consumers are hypersensitive to price, crave authenticity and have retailers queuing up to give it to them?
AnalysisThree charts revealing UK consumers’ biggest retail loyalty drivers
Retail Week’s new guide lifts the lid on what really turns 2,000 UK shoppers on to – and off – brands, and features interviews with 10 retail and industry leaders on the consumer strategies inspiring brand advocacy