All Customer articles – Page 6
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NewsAldi launches in-store ‘reduction zones’ to tackle food waste
Discount giant Aldi is rolling out new, dedicated ‘reduction zones’ across its UK stores, to make it “even easier for shoppers to find fresh food bargains”.
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NewsB&M unveils turnaround plan after issuing profit warning
Value retailer B&M has launched a “decisive” turnaround plan, after issuing a profit warning for the first half.
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NewsAsda unveils fresh round of price cuts
Supermarket chain Asda has unveiled a fresh round of price cuts on over 900 “family favourite” products, ahead of a potential showdown at its annual supplier conference, which is taking place later today.
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NewsMatalan to overhaul loyalty scheme and refresh mobile app
Matalan is set to relaunch its loyalty scheme and refresh its mobile app in the new year, as part of its ongoing business transformation, Retail Week can reveal.
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InterviewFairfax and Favor CEO: Why British heritage and ‘rural Vogue’ are driving growth
As fast-growing “off the horse” fashion retailer Fairfax & Favor gallops across the pond, we spoke to chief executive Paul Spinks about its US expansion and why ‘accessible luxury’ is giving their brand the edge while other fashion segments struggle.
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AnalysisAI-powered shopping in the US forecast to increase by 520% this holiday season
New figures from Adobe suggest that AI traffic to retail sites will peak in the 10 days leading up to the Thanksgiving holiday.
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NewsWhite Stuff sales boosted by new store openings
White Stuff has delivered a 20% increase in full year sales, boosted by new store openings, customer acquisition and its ongoing brand transformation.
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NewsLidl investment in price tops £250m ahead of Christmas rush
Discount giant Lidl has today announced it has invested £250m in price this year, ahead of the all-important festive trading season.
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Innovation of the WeekOpen AI launches ChatGPT instant checkout with Etsy in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsAsos launches creator-led live shopping
Asos has introduced live shopping on its mobile app, allowing customers to purchase products through live or on demand video content.
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NewsConsumer confidence in the economy falls to its lowest level this year
Consumer confidence in the UK economy fell in the last quarter, making this the lowest point so far this year.
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AnalysisThe fight before Christmas: Tesco boss Murphy gears up for a very festive price war
In the looming shadow of a late autumn Budget which is filling businesses and consumers with dread, Tesco boss Ken Murphy is also predicting a price war before Christmas.
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NewsDr. Martens expands into UAE and LatAm
The British footwear brand announced two new distribution partnerships, expanding its global reach.
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NewsM&S staff to work on Boxing day for first time since 2020
M&S staff have been informed they are expected to work on Boxing Day for the first time in five years as the retail giant looks to trim costs and boost product availability.
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Innovation of the WeekInnovation round-up: Smart dogs, smart ads & smarter menswear
Innovation round-up: smart dogs, smart ads, and smarter menswear
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OpinionThe hidden pay-off of Amazon Fresh data and the future of in-store shopping
Amazon has a track record of turning apparent missteps into long-term advantages. It would be wrong to see the closure of Fresh stores as a straightforward failure, believes PSE Consulting’s Chris Jones
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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NewsBRC warns government any further tax rises will ‘keep shop prices higher for longer’
The British Retail Consortium has warned the government against any further tax rises on UK retailers, saying doing so would only serve to keep “shop prices higher for longer”.
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NewsHarvey Nichols opens new retail destination 125
Harvey Nichols has opened a new retail destination on the ground floor of its Knightsbridge flagship called 125.