All Customer articles – Page 5
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NewsTesco becomes first retailer to roll out bodycams for delivery drivers
Tesco will roll out body-worn cameras to over 5,000 delivery drivers across 100 stores by the end of the year.
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Interview‘It’s about more than just price’: Lidl boss Ryan McDonnell on being the fastest-growing grocer
Discount giant Lidl has been the fastest-growing bricks-and-mortar grocer in the UK for more than two years. CEO Ryan McDonnell discusses where it’s winning new customers from, what’s driving its growth and looks ahead to Christmas
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NewsUK inflation holds for third consecutive month
Inflation in the UK remained steady at 3.8% last month despite fears of an increase, according to latest figures.
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NewsFashion brand Omnes plots more than a dozen new stores over next 12 months
Sustainable online fashion brand Omnes is planning to open up to 15 new stores over the next 12 months, Retail Week can reveal.
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NewsRetail sector struggles with weak consumer sentiment as profit warnings surge
Profit warnings issued by listed retailers were up double for the same period in 2024, according to new data from EY.
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GalleryFirst look: Luxury menswear brand Sunspel opens in Paris
Sunspel has opened its first-ever French store in the heart of the historic Le Marais district of Paris, as it marks an “exciting step in the brand’s international journey”
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Innovation of the WeekTesco enhances in-store accessibility for blind and partially sighted customers
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsBRC welcomes progress as crime bill passes second reading
The British Retail Consortium has welcomed the progress of the Crime and Policing Bill 2025, after it passed its second reading in the House of Lords on Thursday (October 16).
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.
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NewsB&Q ends 30-year logistics partnership as it acquires new distribution hub
B&Q has ended 30-year-long logistics partnership with PJH Group and has appointed GXO to manage its newly acquired distribution site, Retail Week can reveal.
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NewsAsda commits further to price cuts with over 200 more lines reduced
Asda has made further commitments to price cuts with over 200 more lines reduced, just a few days after announcing previous price cuts.
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Innovation of the WeekWalmart enters partnership to transform retail supply chain
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsProCook debuts its new store design concept in UK city
Specialist kitchenware retailer ProCook has opened the doors to its first-ever concept store to elevate the customer experience.
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NewsLow consumer confidence weighs on UK retail footfall
Low consumer confidence ahead of the upcoming Budget next month is driving shoppers away from retail locations, the British Retail Consortium (BRC) has warned.
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AnalysisHow Matalan, Asda and Hugo Boss are harnessing the latest technology to streamline their businesses
Fashion and home retailer Matalan is in the midst of a turnaround as it is overhauling stores, digital channels and its people
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NewsMorrisons launches on-demand delivery service
The supermarket giant has today launched Morrisons Now, an on-demand delivery service where customers can order up to 30 items to be delivered within 60 minutes.
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NewsLK Bennett targets younger demographic with new LKB range
LK Bennett has launched its new LKB London collection as the luxury fashion brand looks to target a younger demographic, Retail Week can reveal.
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NewsAsda raids JD Sports for new loyalty boss
Supermarket giant Asda has poached JD Sports’ customer director to head up its customer data and loyalty arm.
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NewsMango and Flying Tiger start recruiting for Christmas roles
Fashion retailer Mango and value retailer Flying Tiger Copenhagen have started recruiting for festive roles as it gears up for a Christmas rush.
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AnalysisThe City’s verdict after B&M goes ‘back to basics’
Yesterday, value retailer B&M’s new chief executive unveiled a “decisive” plan to get the brand back on track after it issued a profit warning. Here’s how the City responded to his “back to basics” approach.