All Customer articles – Page 3
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NewsAsda expands on-demand delivery partnership with Uber Direct
Grocery giant Asda has announced the expansion of its rapid delivery partnership with Uber Direct, signing a new multi-year preferred partner agreement.
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GalleryFirst look: Greggs opens ‘Bitesize’ small store format
Food-to-go specialist Greggs has opened its first-ever ‘Bitesize’ small-format store in Sevenoaks.
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Innovation of the WeekUber Eats adds new tech features for last-minute Christmas shopping
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsWaitrose opens first ‘home for food lovers’ concept store
Upmarket grocer Waitrose has opened its first ‘home for food lovers’ concept in Newbury, Berkshire.
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AnalysisRocket-powered pureplays: How three of Britain’s fastest growing online retailers are beating the ecom slowdown
Online retail sales are expected to slow to 3.6% throughout 2025 (Emarketer), but there’s a small cohort of UK pureplays that are posting eye-watering year-on-year growth
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NewsFootfall falls for the sixth consecutive month as consumer confidence 'remains weak'
Retail footfall has fallen for its sixth month in a row, as consumer confidence “remains low” ahead of a Budget which could see tax rises, according to the British Retail Consortium (BRC).
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NewsAllSaints opens Battersea Power Station store
Fashion retailer AllSaints has opened its ninth store of 2025 in London’s Battersea Power Station.
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AnalysisSainsbury’s boss Roberts decks the halls with bumper profits as he looks towards Christmas
As Sainsbury’s upgraded its full-year profits to more than £1bn, chief executive Simon Roberts spoke about the consumer outlook heading into Christmas, what’s happening with the future of Argos, and the Budget.
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NewsSelfridges and Disney unveil ‘once-in-a-lifetime’ Christmas collaboration
Selfridges and Disney have partnered to run a two-month-long experiential Christmas collaboration including the biggest installation on the front of the Oxford Street store in more than half a century.
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GalleryFirst look: Harvey Nichols unveils newly transformed Knightsbridge flagship
Harvey Nichols has unveiled its newly transformed Knightsbridge flagship this week, as part of an ongoing strategic reset for the department store.
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AnalysisM&S boss Machin on cyber attack recovery, Budget blues and Christmas prospects
Marks & Spencer’s chief executive Stuart Machin warned that Budget concerns are spooking shoppers, but was optimistic about Christmas as he steers the retailer forward after a devastating cyber attack.
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NewsClarks expands range into clothing and apparel for new store openings
Footwear specialist Clarks is set to open three new Cloudsteppers concept stores in Southeast Asia and the United States, featuring accessories and apparel for the first time, Retail Week can reveal.
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VideoSports Direct enlists sporting legends for 2025 Christmas ad
Sports Direct has teamed up with several sporting legends, including Lionesses Michelle Agyemang and Lauren James, for its 2025 winter campaign.
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AnalysisBudget 2025: ISAs, property and packaging taxes
With less than a month to go until the next Budget, on November 26, Retail Week has spoken to retailers, economists and analysts to try and piece together what the impact could be on both businesses and consumers.
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NewsMarks & Spencer launches on TikTok Shop
Marks & Spencer is piloting the sale of its products through social media giant TikTok.
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NewsPrimark opens giant Disney shop-in-shop beside Disneyland Paris
Primark has teamed up with Disney to launch its largest retail experience for the Mickey Mouse owner in Europe, Retail Week can reveal.
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AnalysisBudget 2025: How proposed changes to NI, VAT and pensions could affect retailers and consumers
Retail Week has spoken to retailers, economists and analysts to try and piece together what the impact of the Budget could be on both businesses and consumers
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NewsMorrisons unveils fresh round of price cuts before Christmas
Supermarket giant Morrisons has unveiled a fresh round of 160 price cuts, as it heads into the all-important festive trading period.
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NewsWest End fears weakest Christmas sales growth since pandemic
London’s West End is on track to record its lowest festive season sales growth since the pandemic, as nervous shoppers rein in spending ahead of a late November Budget.
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NewsMajestic revamps subscription service
Majestic Wine has relaunched its Wine Club and Lock It In subscription services and invested in its online proposition for members, as it ramps up for the busy festive trading season.