All Customer articles – Page 3
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NewsMarks Electrical CEO sees green shoots despite falling profits and revenues
Marks Electrical profits and revenues have fallen after the retailer focused on “repositioning its inventory” in the first half, but its chief executive sees signs of recovery after returning to profitability in October.
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NewsB&M profits slump as CEO shuffles leadership team
B&M profits plunged in the first half of the financial year, as the retailer’s new chief executive made sweeping changes to his leadership team.
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DataM&S tops Christmas ad YouTube views table so far
Data from YouTube UK’s Christmas Ads Leaderboard, shared exclusively with Retail Week, shows that Marks & Spencer’s ad tops the table six weeks before Christmas
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NewsM&S adds Hugo Boss to its online platform
Marks & Spencer has added Hugo Boss to its ‘Brands at M&S’ online platform as the retail giant continues to strengthen its menswear offer, Retail Week can reveal.
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Analysis39 retailers reveal the products that will dominate Christmas 2025
Leaders from Asda, Boots, Mattel, Space NK, The Entertainer, and more reveal the products they expect to be festive bestsellers this Christmas.
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NewsThe White Company launches on-demand delivery service
The White Company has become the latest retailer to launch an on-demand delivery service for its most popular products.
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NewsGrocery sales climb but shoppers focus on deals
Supermarket sales rose in October, when consumers prioritised value for money as they scooped up cut-price offers.
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NewsRetail sales subdued as consumers wait for Black Friday deals
Retail sales in October grew at the weakest rate since May, with many consumers appearing to delay spending until Black Friday.
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NewsAsda expands on-demand delivery partnership with Uber Direct
Grocery giant Asda has announced the expansion of its rapid delivery partnership with Uber Direct, signing a new multi-year preferred partner agreement.
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GalleryFirst look: Greggs opens ‘Bitesize’ small store format
Food-to-go specialist Greggs has opened its first-ever ‘Bitesize’ small-format store in Sevenoaks.
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Innovation of the WeekUber Eats adds new tech features for last-minute Christmas shopping
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsWaitrose opens first ‘home for food lovers’ concept store
Upmarket grocer Waitrose has opened its first ‘home for food lovers’ concept in Newbury, Berkshire.
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AnalysisRocket-powered pureplays: How three of Britain’s fastest growing online retailers are beating the ecom slowdown
Online retail sales are expected to slow to 3.6% throughout 2025 (Emarketer), but there’s a small cohort of UK pureplays that are posting eye-watering year-on-year growth
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NewsFootfall falls for the sixth consecutive month as consumer confidence 'remains weak'
Retail footfall has fallen for its sixth month in a row, as consumer confidence “remains low” ahead of a Budget which could see tax rises, according to the British Retail Consortium (BRC).
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NewsAllSaints opens Battersea Power Station store
Fashion retailer AllSaints has opened its ninth store of 2025 in London’s Battersea Power Station.
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AnalysisSainsbury’s boss Roberts decks the halls with bumper profits as he looks towards Christmas
As Sainsbury’s upgraded its full-year profits to more than £1bn, chief executive Simon Roberts spoke about the consumer outlook heading into Christmas, what’s happening with the future of Argos, and the Budget.
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NewsSelfridges and Disney unveil ‘once-in-a-lifetime’ Christmas collaboration
Selfridges and Disney have partnered to run a two-month-long experiential Christmas collaboration including the biggest installation on the front of the Oxford Street store in more than half a century.
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GalleryFirst look: Harvey Nichols unveils newly transformed Knightsbridge flagship
Harvey Nichols has unveiled its newly transformed Knightsbridge flagship this week, as part of an ongoing strategic reset for the department store.
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AnalysisM&S boss Machin on cyber attack recovery, Budget blues and Christmas prospects
Marks & Spencer’s chief executive Stuart Machin warned that Budget concerns are spooking shoppers, but was optimistic about Christmas as he steers the retailer forward after a devastating cyber attack.
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NewsClarks expands range into clothing and apparel for new store openings
Footwear specialist Clarks is set to open three new Cloudsteppers concept stores in Southeast Asia and the United States, featuring accessories and apparel for the first time, Retail Week can reveal.