All Customer articles – Page 4
-
News
Nearly one in five shoppers are primarily using AI tools when purchasing products
Nearly one in five consumers now use AI tools as their primary source of information when choosing a product to buy, according to a new survey.
-
Retail Voice
How Gen Z is redefining experience in the digital age
What’s driving the youth demographic to connect with brands? UNiDAYS’ Derek Morrison has the answers
-
News
Holland & Barrett has launched world’s first express DNA test service in stores
Holland & Barrett is exclusively trialling the world’s first express DNA test service at selected stores in the UK, offering customers on-the-spot genetic insights for skincare and improved sleep.
-
Analysis
Convenience is king for customers when it comes to ecommerce
New consumer data shows that retailers looking to win in the online space must focus on making things easy for the consumer to win their trust and loyalty.
-
News
M&S has launched a baby club for Sparks members to boost kidswear market share
Marks & Spencer has announced the launch of a new baby club for Sparks loyalty members in a bid to boost its kidswear market share.
-
News
Asda denies union claims that workers could strike at Skelton store
Asda has denied GMB claims that it’s facing another potential strike at one of its stores as health and safety concerns prompted the opening of a formal strike ballot.
-
News
Amazon’s drone delivery trial given green light in the UK
Amazon is set to start testing the use of its drone delivery service, Prime Air, in the UK by the end of the year.
-
Analysis
Shoppable TV ads: The next big thing in the retail media revolution?
Retailers are constantly looking for new ways to reach consumers, gain loyal customers and boost sales.
-
News
Inflation has risen for the first time since December but food inflation remains unchanged
The rate of UK inflation saw a rise above its target 2% in July, according to the latest data from the Office for National Statistics (ONS).
-
Analysis
Price, value and competition: The factors determining this year’s back-to-school winners and losers
As the majority of the back-to-school retail players lock prices across school uniforms and essentials again this year, Retail Week looks at the driving factors of the peak shopping period ahead of the return to school in August and September
-
Retail Voice
Understanding Gen Z’s back-to-campus spending priorities
From the tech-savvy to the trend-conscious, UNiDAYS’ Derek Morrison explains how brands can tap into students’ spending choices to maximise engagement during the crucial pre-semester event
-
News
Amazon has teamed up with Barclays to launch a credit card
Ecommerce giant Amazon has teamed up with Barclays to launch a co-branded credit card in the UK to allow customers to earn rewards when they spend.
-
Opinion
‘What should retailers do in response to more riots in the coming days?’
Retailers have prioritised the needs of colleagues during the recent rioting and are working closely with the police and authorities to make use of the latest intelligence, says BRC chief executive Helen Dickinson
-
News
Footfall plummeted across the UK in the week marred by far-right riots in English cities
Footfall across the UK fell in the last week as far-right riots and looting broke out in cities and towns across England.
-
News
Morrisons is going to make major improvements to its loyalty card
Morrisons’ loyalty scheme is in line for a revamp next month as part of chief executive Rami Baitiéh’s recovery efforts.
-
Analysis
Retail goals: The business of football and what the rest of the industry can learn from it
As football fans gear up for the Premier League to kick off this month, Retail Week looks at how much the sport is worth to the world of retail.
-
News
Retail sales have ‘returned to growth’ as shoppers spend more on food
Retail sales have seen a boost in July as shoppers spent more on food, while clothing and health and beauty saw a “better month” due to warmer weather.
-
Opinion
‘People are starting to feel richer and that should translate into higher retail spending’
The first half of the year may have been challenging but the months to come – including the golden quarter – hold more promise, believes Lisa Hooker
-
News
Uncertain outlook despite shop price inflation stabilising
Shop price inflation remained unchanged in July, benefiting from high comparatives last year, but the outlook remains uncertain for the remainder of the year, according to the British Retail Consortium (BRC).
-
News
Boots Advantage Card data will be used to develop new disease treatments
Health and beauty giant Boots will use data gathered through its Advantage Card loyalty scheme to enable companies to seek new treatments for illnesses.