All Customer articles – Page 38
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NewsRetail sales fall in April in ‘depressing start to spring’
UK retail sales took a dip in April as “dismal weather and disappointing sales led to a depressing start to spring for retailers”, according to the latest BRC-KPMG Retail Sales Monitor.
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NewsAsda slashes prices on over 100 products worth £70m
Asda has announced a new round of price cuts on 126 essential items worth £70m as part of its strategy to reduce the price of shopping for customers.
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NewsLondon Marathon helps boost April retail footfall
Retail footfall in April saw a monthly rise of 1.2% across all destinations as shoppers made their way to high streets, battling bad weather conditions and rail strike disruptions.
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Opinion‘Can Co-op Live ever make sweet music after bum note launch?’
With Co-op Live’s planned grand opening becoming something of a PR disaster, George MacDonald wonders if things can be turned around
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NewsMore than half of UK consumers opt for lockers for online delivery
More than half of UK consumers are now using delivery lockers for online purchases, as convenience and sustainability top the list of incentives for the service, according to research by Retail Economics and InPost.
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NewsShop price inflation falls further and shows ‘signs of normalising’
Shop price inflation fell in April to reach its lowest level since December 2021 as food and non-food inflation reached manageable levels, providing relief to many households.
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NewsUK consumer confidence inches up in April
Consumer confidence inched up by two points in April after remaining flat in March, reflecting the effects of anticipated tax cuts and lower inflation compared with the same time last year.
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AnalysisAI, customer experience and dream teams – the key talking points from Paris
As more than 800 retail leaders from around the world gathered to inspire and be inspired at WRC 2024, Retail Week highlights some of the key takeaways from the congress in Paris
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NewsDecathlon expands buyback service in sustainability push
Decathlon has expanded its buyback scheme that allows customers to swap or repair old sports gear in exchange for store credit to give their old items a second life.
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InterviewMohsin Issa: ‘I’m absolutely committed to Asda's long-term success’
Asda owner Mohsin Issa talks to Retail Week to discuss the rumoured split with his brother, supermarket strikes, his search for a CEO and his long-term vision for the grocer
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NewsMarks & Spencer launches free postal donation service for pre-loved clothing
Marks & Spencer is trialling a free postal donation service, in partnership with Oxfam, as it calls upon customers to donate wearable and unwearable clothing with the potential to be used, reused or recycled.
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NewsRetail sales flat in March, official data shows
Retail sales growth was flat last month, the Office for National Statistics (ONS) has reported.
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Opinion‘Asos and Superdry will remain fashion victims unless they win back customers’
While Asos and Superdry can tinker with things behind the scenes as much as they like, neither brand seems able to articulate how they plan to go about attracting new customers or winning old ones back.
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NewsInflation rate reaches lowest level in over two years
The rate of inflation has fallen to its lowest level in two-and-a-half years, according to the latest figures by the Office for National Statistics.
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NewsCharles Tyrwhitt sales jump as brand pivots to casual work attire
Suits and shirts specialist Charles Tyrwhitt expects its business to grow by 20% over the next year as customer demands for casual work attire booms.
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NewsPret a Manger subscription crackdown leaves customers up in arms over app
Food-to-go specialist Pret is facing a customer rebellion after its attempts to crack down on subscription sharing left shoppers facing difficulties getting their free coffees.
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NewsExclusive: Retail spend to take £2.4bn hit in 2024
Retail spending is expected to take a £2.4bn hit this year as consumers are impacted by “lower levels of affluence” amid the cost-of-living crisis, according to the latest research by Retail Economics and beBettor.
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NewsRetail sales handed boost by early Easter
UK retail sales increased in March driven by an early Easter, which boosted food and non-food sales ahead of the long weekend, according to the latest BRC-KPMG Retail Sales Monitor.
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NewseBay scraps selling fees for secondhand clothes
eBay has become the latest marketplace to ditch its selling fees for fashion-seeking UK users in its latest effort to encourage shopping for pre-owned clothing.
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NewsCyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.