All Customer articles – Page 41
-
NewsUK consumer confidence falls but optimism for year ahead remains
Consumer confidence took a dip in February as the UK entered recession, but the outlook for the next 12 months remains sturdy as consumers continue to spend despite the cost-of-living crisis.
-
Opinion‘We may be on the cusp of emerging from a final act of austerity’
There could well be light at the end of the tunnel for retailers, believes OC&C’s Matt Coode
-
NewsTesco to display unit prices alongside Clubcard offers in stores
Tesco will now show Clubcard Prices per unit alongside the total price in a move the grocer said it had been “planning to do for some time,” according to UK chief executive Jason Tarry.
-
Supplier InsightRevealed: Two-thirds of retailers are using AI to drive personalisation
Almost two-thirds of retailers are already using AI to enhance personalisation, despite cost reductions being a key focus for IT leaders this year.
-
NewsMorrisons revives Aldi and Lidl price match
Supermarket giant Morrisons has unveiled a new Aldi and Lidl price match on hundreds of products, having first introduced a similar scheme in 2014.
-
NewsJohn Lewis Partnership drafts in former Tesco director to board
John Lewis Partnership has appointed a former Tesco and Dunnhumby director as a non-executive on its board.
-
NewsFood prices fall for first time in two years as inflation stalls
The annual rate of inflation was unchanged in January, despite the first monthly fall in food prices, according to the Office for National Statistics.
-
Retail VoiceMake deliveries and returns the focus of peak 2024 planning
From returns strategies to sustainability tracking, nShift’s Lars Dige Pedersen looks at how retailers can lay the groundwork for a triumphant 2024
-
NewsWaitrose invests £30m in slashing prices
Waitrose has unveiled a £30m investment in price cuts across hundreds of products with the promise of more to come in the spring.
-
DataRanking: The top 30 biggest retailers in the UK and where they’ll be in three years
Asos gets the boot, the discounters hit peak growth, Shein soars and more in our annual ranking of the 30 biggest UK retailers and where they’ll be in three years
-
InterviewInterview: Backlash co-founder Katie Peake on making the high street pop again
Following a successful year of developing innovative and exciting pop-up spaces, Backlash co-founder and creative director Katie Peake talks to Retail Week about how pop-ups are revitalising the high street and creating unique experiences for customers and retailers
-
NewsOnline shoppers turn to BNPL for January sales
Online spending in the UK in January increased 3.4% year on year as shoppers bought exercise equipment and made the most of the post-Christmas sales.
-
AnalysisHow retailers can entice cash-strapped shoppers to spend in 2024
Shoppers may not be hitting the high street or splashing out on big-ticket items, but household spending has jumped sharply over the past year owing largely to price rises
-
NewsRetail sales slow in third year of high living costs
UK retail sales slowed in January as “the higher cost of living continued into its third year,” according to the latest BRC-KPMG Retail Sales Monitor.
-
NewsNew Balance launches resale platform
New Balance has launched a new resale platform, Reconsidered, allowing consumers to shop for pre-owned shoes as it looks to focus on the “longevity and circularity of products”.
-
NewsTreasury to review VAT-free shopping ‘tourist tax’ ahead of Budget
The Treasury is reviewing the so-called ‘tourist tax’ on VAT-free shopping ahead of the spring Budget and could ditch the policy in a boost for retail.
-
AnalysisServing looks on aisle three: how is supermarket fashion performing?
Fashion-forward shoppers are hunting for value, but supermarket brands rarely come under the spotlight. As the grocers remain laser-focused on food, Retail Week asks whether their clothing ranges are thriving or just surviving
-
Innovation of the WeekFrench post office opens changing rooms for click-and collect-customers
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
-
AnalysisGen-AI cheat sheet for retailers: The tech trends to watch out for in 2024
Generative AI has exploded into the public consciousness in the past 12 months and impacted every sector of retail. But as AI adoption picks up pace, how can retailers prioritise where to invest to leverage the technology’s full capabilities? Retail Week explores three trends to watch out for in 2024.
-
NewsRetail footfall rallies as shoppers stay ‘bargain-focused’
Retail footfall continued on its downward trajectory in January compared to the previous year, but it improved from December as consumers remained “particularly bargain-focused”.