All Customer articles – Page 44
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NewsRetail hopes rest on big Christmas weekend ahead of ‘new year’s chill’
Retailers are holding out hope for a last big weekend of trading ahead of Christmas Day, despite the economic outlook being decidedly gloomy.
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NewsRed Sea attacks causing rising costs and increased shipping line rates
Global supply chain disruption in 2024 is a “possibility”, according to experts, as the world’s biggest shipping companies are re-routing their journeys to avoid the Red Sea.
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AnalysisGrey pound: which retailers are best at capturing over-50s spend?
To find out which retailers hit the mark with the older generation, CACI has used transaction data to reveal the brands that over-index with the over-50s and which Acorn consumer profile types they register with the most
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NewsSainsbury’s doubles own-label products in c-stores
Sainsbury’s has doubled the amount of the cheapest own-label products in its Local convenience stores this year, in a bid to offer more affordable items for customers.
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AnalysisDiscover the digital strategies of John Lewis, H&M and Gousto
Retail Week’s Digital Summit takes place on Wednesday, February 7, and will lift the lid on retailers’ digital strategies for the year ahead. Here we look at how three of our speakers are making tech pay
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Opinion‘Could AI-generated consumers shine a light on shoppers of the future?’
AI can be transformative but will only deliver a return on investment when harnessed with human intelligence, says Brian Kalms
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NewsUK consumer confidence ‘firmly in negative territory’ despite rise
UK consumer confidence had a “modest improvement” as it rose two points in December but remained “firmly in negative territory” as the cost-of-living crisis continues.
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Opinion‘“No change” may be as good as it gets for retail this Christmas’
Shoppers are spending – but selectively. As retail’s golden quarter nears its crescendo, that was one of the messages from Currys chief executive Alex Baldock as the electricals giant revealed first-half results.
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AnalysisThe trends and categories set to dominate Christmas spending
Following a record Black Friday and Cyber Monday, with Shopify merchants reaching a total of $9.3bn (£7.4bn) sales globally, the ecommerce platform predicts the top trends setting retailers up for a very merry Christmas
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AnalysisGet ready for 2024 with our exclusive strategic reports
Retail Horizon 2024 is here. Now in its fourth year, gain access to Retail Week’s subscriber-exclusive strategic toolkit.
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AnalysisRevealed: The real shopping priorities of 1,000 UK consumers in 2024
Featuring exclusive consumer research findings, How They’ll Spend It 2024 highlights major changes in shopping habits – and the trends that will stick next year
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News‘Classic comfort foods’ top Waitrose food trends report
In a year dominated by the cost-of-living crisis and pressure on disposable incomes, Waitrose customers sought solace in familiar foods.
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NewsCash usage rises for first time in decade
Consumer use of cash grew for the first time in a decade, making up 19% of all transactions, up from 15% in 2021, according to the British Retail Consortium (BRC) Payments Survey 2023.
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AnalysisLookfantastic looks ahead to eight beauty trends for 2024
From glass haircare to skincare brands catering for Gen Alpha, THG-owned pureplay beauty retailer Lookfantastic reveals eight of the biggest trends that will shape the world of beauty in 2024.
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Opinion‘The commute has been truncated to a walk down the hallway, and retailers must adapt’
The once-coveted commercial districts are no longer the retail gold mines they used to be. How are retailers responding to changing consumer behaviour in the “post-commute economy”?
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NewsChristmas retail sales tail off despite early Black Friday boost
UK retail sales growth slowed in November as cautious consumers continue to put off Christmas spending, despite Black Friday sales starting earlier, according to the BRC-KPMG Retail Sales Monitor.
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NewsCurrys unveils retail media network
Currys has unveiled its first suite of products available through its new retail media network, Currys Connected Media.
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NewsSome UK supermarkets ‘blatantly disregarding’ HFSS rules
Some supermarkets are “blatantly disregarding” rules aimed at tackling childhood obesity by placing limits on where crisps, sweets and fizzy drinks can be placed, a study has revealed.
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GalleryWilko returns with first store openings in Plymouth and Exeter
Wilko has opened its first new concept stores in Devon’s Plymouth and Exeter as it returns to the UK high street.