All Customer articles – Page 39
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NewsRetail footfall sees ‘modest’ rise boosted by Easter weekend
Retail footfall in March increased across all destinations as the Easter weekend helped boost footfall.
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NewsSainsbury’s launches new ‘Low Everyday Prices’ offer
Sainsbury’s is launching a new value offering to provide “market low prices” on more than 1,000 brands for customers.
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NewsNot scrapping tourist tax is ‘missed opportunity’, warns New West End Company boss
New West End Company chief executive Dee Corsi has said not eliminating the tourist tax is a “missed opportunity” to bring money to the UK economy.
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NewsGreetings card retailers urge Ofcom to keep Saturday deliveries
Greetings card retailers have suggested to Ofcom that if it has to reduce Royal Mail letter services then a midweek delivery day should be axed instead of Saturday.
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NewsWaitrose slashes prices on more than 200 products
Waitrose has slashed prices on over 200 of its products, including 64 in its Everyday ranges.
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NewsAldi unveils fresh £125m investment to slash prices
Discounter Aldi has unveiled a fresh £125m round of investment in price cuts, as the grocery “reinforces its commitment to never be beaten on price”.
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Opinion‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms
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NewsShop price inflation falls to lowest level since December 2021
Shop price inflation eased to the lowest level since December 2021 in March “as retailers continued to compete fiercely to bring prices down for their customers”.
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Opinion‘Under new management, customer complaints are music to the ears at Morrisons’
It was Microsoft tycoon Bill Gates who said “your most unhappy customers are your greatest source of learning” – now Morrisons seems to be taking the same view.
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AnalysisShein vs Temu: battle of the ecommerce beasts
Two online behemoths, one fierce fight. Shein and Temu have dominated headlines as they lock horns to win popularity, market share and customers. These rivals are changing the retail landscape as we know it, but which one will come out on top?
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NewsRetail sales steadied in February despite downturn
Retail sales were flat in February despite wet weather and continued economic insecurity.
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NewsMatalan unveils new brand campaign in latest value push
Matalan has launched a new multimillion-pound brand platform, reinforcing its strategic transformation and commitment to value and supporting families in everyday life.
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NewsSuperdrug cosmetics price freeze celebrates highest market share
Superdrug is set to freeze prices on over 5,000 cosmetic products “as part of the business’s ongoing commitment to support shoppers, through the rising cost of living”.
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NewsDepop ditches selling fees for UK users
Secondhand platform Depop has announced the removal of selling fees for UK users in its latest bid to make fashion circular.
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NewsExclusive: Boots rolls out Klarna payments on app and website
Health and beauty giant Boots has rolled out the use of Klarna payments from today, Retail Week can reveal.
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Supplier InsightRevealed: Four ways retailers can reduce omnichannel friction
Simplifying sign-ins, prioritising privacy and delivering consistency can all help build consumer trust and have a knock-on positive impact on a retailer’s bottom line
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NewsExclusive: More than half of shoppers think supermarket loyalty prices are a scam
The majority of the British public believes that supermarket loyalty prices are a scam and that original prices have been doctored to make discounts look better, Retail Week can reveal.
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AnalysisRevealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?
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NewsFreemans launches first credit offer in 13 years
Freemans has announced the launch of a new credit offer, its first in 13 years, in a bid to continue offering value and flexibility to shoppers.
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