All Customer articles – Page 34
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NewsUK retail sales fell in June driven by the election and wet weather
UK retail sales volume declined across all sectors in June except for automotive fuel as wet weather, low footfall and the general election are likely to have impacted sales.
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NewsPret is ditching its coffee subscription in favour of a ‘new and simpler’ offer
Pret a Manger has revealed that it will be axing its coffee subscription for loyal customers and replacing it with a “new and simpler offer”.
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DataConsumer confidence in the UK has seen a ‘subdued’ improvement, the latest data reveals
UK consumer confidence inched up one point in July showing a “subdued” improvement after a three-point rise in June, according to the latest GfK consumer confidence figures
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NewsAmazon Prime Day UK spend reached ‘record highs’ this year
Amazon Prime Day UK consumer spend across two days saw “record highs” totalling £1.3bn, according to the latest data from Adobe Analytics.
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NewsThe King’s Speech has set out action on retail crime, HFSS and workplace rights
The new government has unveiled 40 bills in today’s King’s Speech, including setting out planning to introduce legislation on retail crime, HFSS and banning “exploitative” working practices.
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News'Fierce competition between retailers' helped keep inflation down in June
The rate of inflation in the UK held firm in June and in line with the Bank of England’s target, according to the latest data from the Office for National Statistics (ONS).
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DataKantar data: Grocers win even as England falls at the final Euros hurdle
Retail Week looks at the latest Kantar grocery market share data for July and what it means for the sector, in a period where alcohol and crisps came home, even if football didn’t in the end.
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InterviewBen Francis: The entrepreneur behind Gymshark’s peak fitness
Gymshark has come a long way since Ben Francis started the business from his parents’ garage more than a decade ago. As it opens its second store, the founder tells Retail Week why community and culture will lift the retailer to the next weight class
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Retail VoiceMid-year retail review: Analysing 2024 trends
As we reach the midpoint of the trading year, Board’s Matt Hopkins asks Better Decisions Group’s Tom Owen to evaluate how a trio of predictions are manifesting across their customers’ experiences and engagements.
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NewsNew research reveals cyber and data risks are top of retailers’ concerns
Cyber and data risks are what retailers are most concerned about in the next 12 months, according to new research by Barclays Corporate Banking and Retail Economics.
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NewsCurrys is ramping up store investment across the UK
Currys is making further investments in its store portfolio to reach a total of 115 stores across the UK, improving on the 65 mid-sized stores originally planned for an upgrade.
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AnalysisTaylor Swift: Why the Eras Tour has been a triumph for UK retail
Taylor Swift’s Eras Tour has well and truly been the talk of the town, but how much has the superstar’s fandom impacted retail? Retail Week explores Swiftonomics’ big retail hits.
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AnalysisIt’s been 10 years of Amazon Prime Day, but does it still deliver?
Online behemoth Amazon is kicking off its annual Prime Day event on July 16 and 17 for members to save money on thousands of products. Ten years on from the event’s inception, Retail Week looks at what is expected this year and if Amazon can maintain prime position as the go-to place for summer discounts
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AnalysisAfter the Labour landslide, retail expects things to get better
As the opinion polls predicted, yesterday’s general election delivered a sweeping victory for Labour. Now, much like the rest of the country, retail awaits Keir Starmer’s next move
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AnalysisForecast data: Food, beauty and homewares retailers most likely to win this Christmas
Food, beauty and homewares are the sectors set to see the most success this golden quarter, in both value and volume sales increases, Retail Week’s new report reveals
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AnalysisWhat does the latest footfall data tell us about the state of summer retail?
As the latest retail footfall data from MRI Software shows a “dismal start” to the summer, despite a boost from the Euros, Retail Week sits down with marketing and insights director Jenni Matthews to discuss the impact
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NewsSephora has launched a new loyalty programme in the UK
French cosmetics giant Sephora has launched a new loyalty programme to offer more exclusivity to customers as it “embarks on the next phase” in the UK.
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NewsAmazon is offering a select age group half-price Prime membership
Amazon is introducing half price on its Prime membership for a select age group in the UK, ahead of Prime Day on July 16 and 17.
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AnalysisHow Ikea, WHSmith and Decathlon are going green to win shopper spend
Sustainability has rocketed up the consumer agenda in recent years. Exclusive research from Retail Week explores the sustainability strategies that really matter to shoppers, and the retailers getting it right.
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NewsShop price inflation has eased thanks to investment in retail ‘paying off’, says BRC
Shop price inflation has fallen to its lowest level since October 2021 as retailers’ investments in operations and supply chains is “paying off”, according to the British Retail Consortium.