All Customer articles – Page 33
-
NewsAmazon’s drone delivery trial given green light in the UK
Amazon is set to start testing the use of its drone delivery service, Prime Air, in the UK by the end of the year.
-
AnalysisShoppable TV ads: The next big thing in the retail media revolution?
Retailers are constantly looking for new ways to reach consumers, gain loyal customers and boost sales.
-
NewsInflation has risen for the first time since December but food inflation remains unchanged
The rate of UK inflation saw a rise above its target 2% in July, according to the latest data from the Office for National Statistics (ONS).
-
AnalysisPrice, value and competition: The factors determining this year’s back-to-school winners and losers
As the majority of the back-to-school retail players lock prices across school uniforms and essentials again this year, Retail Week looks at the driving factors of the peak shopping period ahead of the return to school in August and September
-
Retail VoiceUnderstanding Gen Z’s back-to-campus spending priorities
From the tech-savvy to the trend-conscious, UNiDAYS’ Derek Morrison explains how brands can tap into students’ spending choices to maximise engagement during the crucial pre-semester event
-
NewsAmazon has teamed up with Barclays to launch a credit card
Ecommerce giant Amazon has teamed up with Barclays to launch a co-branded credit card in the UK to allow customers to earn rewards when they spend.
-
Opinion‘What should retailers do in response to more riots in the coming days?’
Retailers have prioritised the needs of colleagues during the recent rioting and are working closely with the police and authorities to make use of the latest intelligence, says BRC chief executive Helen Dickinson
-
NewsFootfall plummeted across the UK in the week marred by far-right riots in English cities
Footfall across the UK fell in the last week as far-right riots and looting broke out in cities and towns across England.
-
NewsMorrisons is going to make major improvements to its loyalty card
Morrisons’ loyalty scheme is in line for a revamp next month as part of chief executive Rami Baitiéh’s recovery efforts.
-
FeatureRetail goals: The business of football and what the rest of the industry can learn from it
As football fans gear up for the Premier League to kick off this month, Retail Week looks at how much the sport is worth to the world of retail.
-
NewsRetail sales have ‘returned to growth’ as shoppers spend more on food
Retail sales have seen a boost in July as shoppers spent more on food, while clothing and health and beauty saw a “better month” due to warmer weather.
-
Opinion‘People are starting to feel richer and that should translate into higher retail spending’
The first half of the year may have been challenging but the months to come – including the golden quarter – hold more promise, believes Lisa Hooker
-
NewsUncertain outlook despite shop price inflation stabilising
Shop price inflation remained unchanged in July, benefiting from high comparatives last year, but the outlook remains uncertain for the remainder of the year, according to the British Retail Consortium (BRC).
-
NewsBoots Advantage Card data will be used to develop new disease treatments
Health and beauty giant Boots will use data gathered through its Advantage Card loyalty scheme to enable companies to seek new treatments for illnesses.
-
NewsSupermarkets have been cleared in an investigation into loyalty card pricing
The competition watchdog has cleared the grocers having failed to find any widespread evidence of misleading loyalty promotions in the industry.
-
AnalysisHow loyal will customers be to Pret a Manger without their free drinks and cheap food?
As Pret faces the backlash from axing its “too good to be true” subscription service, Retail Week looks at how far is too far when it comes to building customer loyalty and offering value for money
-
AnalysisMerry clickmas: How social selling is shaping Christmas 2024
There’s no better time to elevate your retail offering than Christmas. Here we explore the key innovations and trends set to drive festive spending in 2024 – and how you can get in on the action
-
NewsMore shoppers are paying with their phones but use of cash also rises
Consumers’ use of mobile contactless payment significantly increased last year – when the number of people mainly using cash also rose.
-
AnalysisHyper-personalisation: Retail’s new battleground
This deep dive is the second in our new ‘Consumer 2025 – from acquisition to advocacy’ series.
-
NewsAirport retailers could see a boost in sales if global IT outage continues
Retailers operating in airports could end up receiving a boost in sales and footfall if the IT outage causing havoc around the world continues.