All Customer articles – Page 29
-
NewsUK retail sales show marginal increase as economic uncertainty spooks consumers
Retail sales in the UK improved marginally in October as “uncertainty during the run-up to the budget” and “rising energy bills” spooked consumers.
-
Innovation of the WeekAdidas has partnered with global media platform Teads on dynamic product ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
-
VideoSinging oven gloves are back for musical Morrisons Christmas ad
Morrisons has unveiled its Christmas ad for 2024 that marks the return of the singing oven gloves with a theatrical spin.
-
NewsPoundland cuts prices to ‘reduce costs for customers’ after Budget tax rises
Value retailer Poundland has unveiled a raft of price reductions on essential items following yesterday’s Budget.
-
AnalysisDrowning in data? Learn from Tesco, The Very Group and more about how to connect, harness and scale up
Retail businesses having one holistic view of all data was once seen as an unreachable holy grail. Not anymore. New technologies are enabling meaningful and scalable data strategies.
-
NewsOctober footfall has declined as consumers remain cautious ahead of Black Friday spending
Retail footfall in October saw a small decrease due to factors including bad weather, a shift in school holidays and consumer caution ahead of the budget, according to MRI Software.
-
AnalysisNational Insurance contributions, business rates and crime – what the Budget means for retail
Chancellor Rachel Reeves today delivered Labour’s first Budget in nearly 15 years. But what was in there for retail, and how has the sector reacted?
-
NewsJohn Lewis and Dunnhumby unveil real-time customer insight platform
John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.
-
FeatureHoist the sales: Could cruise ships be the next big opportunity for retailers to climb aboard?
Although evolving rapidly, the retail offer on many cruise ships hasn’t caught up with the expectations of its increasingly youthful clientele. To find out what it might look like in an ideal world, with no budget constraints or pesky stakeholders, we asked creative agency Household to dream up what the world’s best cruise ship shopping might look like.
-
NewsGymshark has opened a new pop-up to celebrate Black History Month
Gymshark has opened a new pop-up hair supply store in Shoreditch, London, to celebrate Black History Month.
-
Opinion‘Consumer sentiment is low but some retailers can still be optimistic about golden quarter’
Retailers that can make consumers feel like their purchase is essential or make products feel like an affordable treat are likely to have the greatest success this Christmas, maintains PwC’s Lisa Hooker
-
NewsUK consumers 'are in a despondent mood' ahead of the Budget
Consumer confidence in the UK slipped one point in October as consumers hold their breath ahead of the government’s upcoming Budget.
-
AnalysisJellycat: Why are Gen Z completely obsessed with the expensive cuddly toys?
What is it about Jellycat that’s causing such a stir? And what does the phenomenon tell us about the shopping habits of Gen Z?
-
DataWhat shoppers really think about retail’s use of AI
Interviews with 1,000 consumers for Retail Week’s new report indicate whether AI is incentivising spending and how shoppers want to interact with the technology
-
News‘Serial returners’ are expected to generate £6.6bn of online returns this year
Customers who are deemed “serial returners” are expected to account for £6.6bn of online returns in the UK this year, according to new research by Retail Economics and ZigZag.
-
Innovation of the WeekSainsbury’s is testing hybrid self-checkouts and digital screens in store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
-
Opinion‘Despite the consumer gloom, retailers still need to prepare for a hyper-competitve Black Friday’
While consumers are still price concious after the cost-of-living crisis, the coming Black Friday and Cyber Monday sales events still promise to be super lucrative for UK retailers – provided they can seize the opportunities writes YouGov’s UK head of consumer insights Sarika Rana.
-
NewsPoundland has launched its rewards app across the UK as part of £20m investment
Value retailer Poundland is rolling out its rewards app in-store and online across the UK alongside a £20m investment.
-
NewsCurrys has refreshed its credit offering by launching a flexible payment option
Currys has unveiled a refreshed credit offering to give customers more flexibility when purchasing new products.
-
Retail VoiceLevel up your loyalty: Four ways gamification supercharges customer retention
Integrating game-like elements into loyalty programmes is a surefire way to foster stronger relationships with customers, believes Trust Retail’s Mike Dotson. Find out why