All Customer articles – Page 36
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DataRanking: The top 10 celebrity fashion brands globally
With celebrity fashion brands on the rise, Retail Week looks at the top 10 businesses fronted by famous faces, according to the latest research
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NewsPrettyLittleThing becomes latest retailer to charge for returns
Fast-fashion pureplay PrettyLittleThing (PLT) has become the latest retailer to introduce a returns fee for customers.
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NewsExclusive: Sainsbury’s to offer Klarna on general merchandise and clothing
Supermarket giant Sainsbury’s has become the latest retailer to offer buy now, pay later across its general merchandise and clothing brands through a new partnership with Klarna, Retail Week can reveal.
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AnalysisRetail 100: The most influential leaders of 2024 revealed
Retail Week’s 19th annual definitive list of the industry’s most inspiring bosses has been published. Names behind Tesco, JLP, Ikea, BP, AllSaints, Currys, Vinted and Greggs are among those celebrated
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Retail VoiceRevealed: The three Cs consumers want from their deliveries
Retailers spend huge sums on attracting new customers and trying to hold on to the ones they’ve got. But as online shopping’s popularily continues, nShift’s Mattias Gredenhag examines how retailers can stand out from the ever-growing crowd
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NewsRetailers ‘optimistic’ for summer of sport as May retail sales fall flat
UK retail sales saw only a “modest rebound” in May, according to the latest data from BRC-KPMG Retail Sales Monitor.
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NewsKlarna hails US expansion as revenues rise
Klarna has reported an increase in revenues and profits as its US expansion continues to supercharge growth for the payments provider.
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GalleryMarks & Spencer ‘amps up’ sustainability appeal in store
Marks & Spencer has opened its first full-line store of the new financial year, within which it has adopted a new way of communicating its Plan A sustainability programme to shoppers.
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AnalysisHow the general election will affect consumer spending
As we gear up for the general election, Retail Week looks at its likely impact on consumer spending
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NewsSleep brand Emma to open first UK store in London
Direct-to-consumer sleep brand Emma has chosen Westfield London in White City as the site for its first-ever bricks-and-mortar store in the UK.
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NewsWarmer weather and bank holidays boost May retail footfall
Retail footfall in May received a boost as warm weather and two bank holidays helped drive customers to shops.
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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NewsAbandoned online baskets are costing retailers billions in sales
Customers who are abandoning online shopping baskets at the checkout are costing retailers billions of pounds worth of potential sales.
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Retail VoiceThe four hottest trends at World Retail Congress 2024
The theme of this year’s World Retail Congress was high-performance retail. Spencer Stuart asked its global retail team what topics were most pervasive during the conference and what they mean for retail leaders
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NewsShop price inflation eases again as it returns to ‘normal levels’
Shop price inflation has eased to its lowest level since November 2021, returning to “normal levels”, the British Retail Consortium has said.
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NewsRetail sales drop again in April
Retail volumes fell again in April as wet spring weather held back footfall.
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NewsOcado strikes deal with Getir to target shoppers
“As Getir and Gorillas exit the UK, we’re pleased to be offering their customers a chance to try Zoom by Ocado.”
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NewsUK consumer confidence inches up in continued upward trajectory
Consumer confidence inched up by two points in May in a similar rise as April driven by “the latest drop in headline inflation and the prospect of interest rate cuts in due course”.
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Opinion‘Transformation is hard work but M&S’ impressive turnaround shows the rewards’
Transformation is not for the faint-hearted; it takes a vision and huge amounts of investment and hard work, writes Lisa Byfield-Green. But M&S’ results this week demonstrate that hard work is paying off for the beloved UK institution.
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NewsAsda launches new premium own-brand range
Grocer Asda has today launched its new premium, own-brand Exceptional by Asda range, which it said is set to “elevate” its premium-tier offering.