Retail footfall in May stays flat as consumers stay cautious

Footfall across all retail destinations saw a 0.1% dip month on month in May, but this may have been worse if not for increased visitor numbers during the half-term holiday, according to MRI Software.

Annual footfall fell 0.4% in May this year compared to the same time last year. This was led by a 1.1% drop in high street footfall.

However, shopping centre and retail park footfall increased 0.2% and 0.5% respectively.

Weekday footfall in May rose 0.3% annually as the return to the office remains strong and suggests workers may visit retail destinations on days where they are at work.

Weekend footfall fell for the second consecutive month by 1.8% overall compared to 2024.

MRI said it expects June footfall to “surge” thanks to a host of music and sporting events around the UK.

It said: “Despite relatively flat footfall figures, sentiment on the ground appears to be much more reserved. 

Insights from MRI Software’s Insights from the Inside revealed that 61.2% of retailers reported lower sales during the early May bank holiday compared to last year, with 65.8% expecting softer trading throughout the half-term break. 

“Rising operational costs are beginning to bite, and the knock-on effect is being felt at the till as higher prices are passed onto consumers, adding to the ongoing cost of living pressures.

“With June bringing in a packed calendar of music and sporting events, including Beyoncé’s visit to London and the return of Wimbledon, UK cities are expected to see substantial footfall surges if historical trends are anything to go by. 

“Retail leaders are encouraged to analyse last summer’s trends and ensure they are operationally ready to maximise this opportunity. As consumer habits continue to shift towards retail destinations that offer more than just shopping – a blend of retail with food, entertainment and experience may well remain front of mind for families. 

“With strong performance from larger shopping centres during half term, there’s clear demand for multi-purpose retail destinations. The challenge now is to sustain that momentum from the May half-term holiday into June and beyond.”