‘Transformation is hard work but M&S’ impressive turnaround shows the rewards’
Transformation is not for the faint-hearted; it takes a vision and huge amounts of investment and hard work, writes Lisa Byfield-Green. But M&S’ results this week demonstrate that hard work is paying off for the beloved UK institution.
Transformation is not for the faint-hearted; it takes a vision and huge amounts of investment and hard work.
But the pleasing results at M&S this week, which it has somewhat modestly described as “the beginnings of a new M&S”, demonstrate an ongoing success story for the turnaround of this much-loved heritage retailer.
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