All Customer articles – Page 45
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AnalysisCustomer 2024: Three trends shaping the digital strategies of H&M, Nike, Ikea and more
As customer expectations continue to rise, retailers must make every online touchpoint count. Building on consumer research, we explore where retailers are already investing to stay ahead of the curve – and what trends will stick.
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NewsRetail footfall ‘steadied’ by Black Friday shoppers
Footfall across all UK retail destinations in November edged up as Black Friday helped to “steady the month”, according to the latest MRI Software data.
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NewsCMA finds branded suppliers have ‘raised prices more than their own cost increases’
The Competition and Markets Authority (CMA) has found that branded suppliers have “raised prices more than their own cost increases” in its updated review of competition in the grocery sector.
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DataFashion retail leaders predict what future consumers will want to buy
Leaders and product bosses from New Look, The Very Group, Matalan, Bam, N Brown, Secret Sales, Fat Face and Seasalt reveal the products and trends they expect to be big news over the next three years
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NewsPoundland to open more former Wilko stores before Christmas
Poundland has confirmed it will open seven more former Wilko stores before Christmas, taking the total number of Wilko-to-Poundland stores to 63.
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GalleryHMV reopens iconic Oxford Street store
HMV has returned to its former home of 363 Oxford Street following a four-year absence, showcasing a range of vinyl, pop culture merchandise, DVDs, CDs and a purpose-built floor for live performances.
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NewsJohn Lewis launches Randox Health clinics in store
John Lewis is launching Randox Health clinics in store to enable customers to benefit from preventative healthcare services.
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NewsUK consumer confidence increases despite ‘ongoing cost-of-living concerns’
UK consumer confidence rose by six points in November, despite “ongoing cost of living concerns” impacting many customers.
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NewsMore shoppers targeting Black Friday deals for Christmas shopping
More than four times the number of shoppers plan to do the majority of their Christmas shopping this Black Friday weekend this year compared to 2022.
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NewsTikTok Shop partners with Royal Mail
TikTok Shop has partnered with Royal Mail to roll out Click & Drop for merchants on the platform.
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NewsPoundland launches first-ever Black Friday event
Poundland has opened its first Black Friday event, with deals available both online and in stores.
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AnalysisRetail Horizon 2024: Sustainability
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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NewsRetail sales decline ‘does not bode well’ ahead of Christmas
Retail sales fell in October to their lowest level since the February 2021 lockdown as the cost-of-living crisis combined with wet weather took its toll on retailers, according to the Office for National Statistics (ONS).
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VideoWatch: Majestic showcases ‘story behind every glass’ in Christmas ad
Specialist wine retailer Majestic has unveiled its Christmas campaign titled “There’s a Story Behind Every Glass”.
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AnalysisIs buy now, pay later worth the risk to retailers?
As fashion giant Asos recently introduced restrictions on its buy now, pay later services in a bid to improve profitability, Retail Week explores if retailers are moving away from or leaning into pay later credit services, and what this means ahead of the festive season.
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NewsHMV to reopen iconic Oxford Street store next week
HMV will be returning to its original home on Oxford Street next week, opening its doors on Friday, November 24.
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Opinion‘Jeremy Hunt must bring back tax-free shopping in autumn statement’
The chancellor must reinstate tax-free shopping this Christmas, says New West End Company chief executive Dee Corsi
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NewsBlack Friday retail footfall will be ‘subdued’, claims survey
Higher interest rates and inflation will continue to have an effect on consumer spending, warns latest MRI Software consumer report.
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NewsSteep fall in inflation helped by food price changes
Inflation fell to 4.6% in October, official data has shown.
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InterviewQ&A: Canopey founder on launching a verified sustainable marketplace
Canopey’s founder Thomas Panton speaks to Retail Week about the launch of its sustainable marketplace, the ways it is eliminating greenwashing and its plans for reaching a varied consumer and retailer audience.