As John Lewis slashes its returns policy from 90 days to 35, we take a look at the models of the top 20 UK retailers.

Although John Lewis racked up some column inches following the news that it had reduced its returns policy by more than half last week, the department store retailer remains ahead of the majority of its rivals.

RetailerReturns policy
Tesco 30 days from the day you receive the goods
Sainsbury’s 30 days  
Asda 30 days from the day of purchase
Morrisons Within 30 days
John Lewis Within 35 days of receiving the order
Marks & Spencer Within 35 days of purchase
Co-operative Group -
Alliance Boots Within 28 days of receiving your order
Dixons Carphone Within 30 days of purchase or delivery
Aldi Within 60 days of purchase
Argos 30 days of purchase
Kingfisher 45 days of purchase for B&Q, 30 days for Screwfix
Amazon Within 30 days of delivery
Lidl Within 28 days of purchase
Next Within 28 days of purchase
Primark Within 28 days of purchase
Iceland Do not accept returns unless there is a quality issue
Sports Direct Within 14 days of purchase
Arcadia Within 28 days for in-store returns and 14 days for online orders (except Wallis, which only allows for 14 days for all returns)
Debenhams Within 28 days 

The average returns policy for the top 20 biggest UK retailers is within 30 days, with 35% of retailers offering that timeframe, followed by 30% offering returns within 28 days.

German discounter Aldi offers the most generous returns policy of the top 20 retailers, giving shoppers 60 days to return products.In contrast, Sports Direct was the most stringent of the top 20 retailers, offering customers 14 days to return items.

Iceland does not accept returns unless there is a quality issue with the product as standard, although this could be attributed to the majority of its stock being frozen.