All Marks & Spencer articles
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NewsUK calls for EU to change stance and end Northern Ireland border disruption
The UK has launched an attempt to substantially rewrite the Northern Ireland protocol, as the Brexit minister said “we cannot go on as we are”.
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Opinion
Archie Norman: ‘Pointless enforcement of Customs Union is destructive to businesses’
About 40,000 pages of forms to fill in per week, trucks turned back because they are sometimes filled in with the ‘wrong coloured’ ink, and debates over the dairy content of chocolate chip cookies. M&S’s chair starkly sets out his concerns about EU trade rules enforcement in the island of Ireland in a letter to Brexit minister Lord Frost
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News
Marks & Spencer braced for cuts to opening hours amid Covid ‘pingdemic’
Marks & Spencer has warned it may be forced to slash opening hours at some of its shops if the number of staff being forced to self-isolate rises further.
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Deep dive
Deep dive: Tackling the fulfilment nightmare before Christmas
With online sales expected to remain high this golden quarter and the industry facing operational challenges as the first post-Brexit Christmas, Retail Week explores how retailers can shore up their operations and fulfilment to meet consumer demand ahead of peak.
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Gallery
Store gallery: M&S fashion makeover at Westfield Stratford City
Third-party brands, style changes accelerated by Covid and inclusive in-store messaging all feature at M&S’s Westfield Stratford store, encapsulating the retailer’s latest thinking as it seeks to bolster its fashion credentials.
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News
M&S launches Clarks tie-up in kids’ and casual clothing push
Marks & Spencer will start selling Clarks children’s shoes this week as part of its shift away from special occasion clothing.
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Prospect News
M&S launches Live Expert in partnership with Go Instore and Appointedd
Marks & Spencer has launched M&S Live Expert, in partnership with Go Instore and Appointedd, to recreate in-store furniture and homewares services for online shoppers.
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News
M&S survey: Half of consumers say families ‘unrecognisable’ from 20 years ago
Changing views about families are creating new product opportunities and marketing considerations, research by Marks & Spencer has revealed.
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Opinion
‘The Amazon effect, excess space and the pandemic are driving retail evolution’
If we cast our minds back 20 years or more, most brands had very few standalone sites, preferring to operate via wholesale or concessions in department stores.
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Prospect News
M&S partners with Medallia and KPMG for global Voice of the Customer programme
M&S is partnering with Medallia and KPMG UK for the launch of a new Voice of the Customer programme across its UK and international business
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Analysis
How inclusive is your culture really? Learning from M&S, The Very Group and Superdrug
Discover how leading retailers and organisations are advancing inclusion and championing equity, and what you can do to follow in their footsteps. Be Inspired’s new report reveals all.
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Gallery
Exclusive first look: M&S unveils most digital store yet
Marks & Spencer’s Stuart Machin shows Retail Week the business’ newly expanded Solihull store, which incorporates enhanced digital features including a modernised eaterie
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Analysis
Retail 100 2021: Boohoo’s Carol Kane named UK’s most influential female retail leader
Carol Kane is the most influential woman in UK retail, according to the Retail 100 list, Retail Week’s ranking of the most powerful people in the industry.
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Analysis
Analysis: How M&S is churning its store estate for a post-pandemic world
As thoughts turn to life after Covid, or at least as the effects are mitigated, Marks & Spencer chiefs are confident that the retailer is also in better health.
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News
Marks & Spencer tumbles to full-year loss as it seeks to reshape business
Marks & Spencer has swung to a loss for the year, as it works to make good on the “Never the Same Again” promise.
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Opinion
‘Maybe, just maybe, Marks & Spencer has turned a corner’
As Marks & Spencer prepares to issue full-year results next week maybe, just maybe, the worst is behind it as it promotes the people who delivered change.
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News
M&S promotes Bickerstaffe and Machin to become chief operating officers
Marks & Spencer has unveiled a management restructure, including promotions for Katie Bickerstaffe and Stuart Machin.
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Analysis
Debenhams closures: What’s happening to all the stores?
The closure of Debenhams stores has left empty spaces in prime locations on British high streets – what will replace the department stores?
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Be Inspired
Allyship: Can white men progress diversity and inclusion?
Most top retail positions are still held by white men. Retail Week Be Inspired explores how retail leaders can champion D&I by using their position of privilege to move the dial
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Opinion
‘Green is the colour of money as eco credentials shape financier sentiment’
Sustainability has been climbing up the retail industry’s agenda for years and a raft of recent financing deals shows it has now well and truly taken centre stage.
