All Marks & Spencer articles – Page 7
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Opinion
Stuart Machin: ‘Customers want great shops and our communities need them’
In the week in which M&S unveiled an investment of almost £500m in stores, chief executive Stuart Machin explains the benefits of a store rotation programme and how it supports the case for redevelopment of its Marble Arch flagship
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News
Marks & Spencer to open ‘bigger and better’ new stores creating 3,400 jobs
Marks & Spencer is to open 20 “bigger and better” new stores, creating 3,400 jobs
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Analysis
Deep dive: Are we witnessing the death of the retailer HQ?
As hybrid working, advances in technology and cost pressures make the traditional head office less viable, Retail Week asks whether its days are numbered
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Data
Ranking: Amazon, Tesco and Asda offer best customer experience, say shoppers
Amazon, Tesco and Asda have come out on top of an exclusive consumer poll asking which retailers offer the best customer experience, but Aldi isn’t far behind.
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Analysis
Analysis: How retail confounded the doom and gloom to achieve a very merry Christmas
As soon as retailers’ Christmas updates started coming in, it was clear that something unexpected had happened – the festive season had been better than anticipated for many
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News
Marks & Spencer posts ‘strong Christmas growth’ as food and fashion sales climb
Marks & Spencer has reported that its food business “outperformed” over Christmas and it saw “outstanding” results in clothing and home.
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News
Marks & Spencer partners with artist Yinka Ilori for carrier bag design
Marks & Spencer has partnered with artist and former M&S Moorgate worker Yinka Ilori to launch the most “stylish and durable carrier bag to date”.
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News
Exclusive: Marks & Spencer reshapes top digital team for next growth phase
Marks & Spencer co-chief executive Katie Bickerstaffe has “reset” her team to build on omnichannel momentum and create a more compelling customer ecosystem, Retail Week can reveal.
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Analysis
Analysis: The most unexpected retail TikTok stars of 2022
From trendy sportswear brands like Gymshark to cutting-edge tech giants like Apple, some retailers are social media naturals that grow from the moment they arrive on TikTok, whereas others have to work a little harder to win their audience.
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Analysis
Who will be retail’s winners and losers in 2023?
Who will thrive and who will flounder in 2023? Retail experts share their tips for the year ahead
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News
M&S poaches Boohoo director to head up menswear
Boohoo’s Mitch Hughes is to become Marks & Spencer’s new director of menswear.
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Opinion
‘Dangerous false economies risk limiting retail’s recovery from challenging period’
You can’t manage a retail business quarter by quarter. Short-termism threatens to inhibit innovation and limit retail’s potential when tough times recede, warns True’s Matt Truman
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Analysis
How to break free of a harmful promotional cycle
Shoppers love promotions – they capture new customers, get lapsed ones excited again and, crucially, can have an immediate and overwhelming impact on sales.
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News
Jaeger boss Fiona Lambert departs Marks & Spencer
Jaeger managing director Fiona Lambert is to leave Marks & Spencer two years after joining to lead the revival of the brand.
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Opinion
‘As Next snaps up Joules, expect more retailers to go shopping for distress deals’
The current economic environment means the recent rash of acquisitions could continue, but such deals can turn a crisis into a shared opportunity, writes Retail Week executive editor George MacDonald
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News
Marks & Spencer pumps investment into northern stores
Marks & Spencer is to invest £28.5m into flagship stores in the north of England next year, almost a third more than in 2022.
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News
Marks & Spencer acquires Thread specialist fashion tech in personalisation push
Marks & Spencer is to amp up the personalisation of its fashion offer after acquiring the intellectual property of specialist marketplace Thread, which had collapsed into administration.
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News
Fashion retailers face mounting stock piles as supply chain snarl-ups ease
Fashion retailers are grappling with mounting piles of unsold stock as improving supplier delivery times and weakening consumer demand impact inventory levels.
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Analysis
Review: Retail’s best Christmas adverts 2022
Is it a turkey or a Christmas cracker? Retail Week has assembled an esteemed panel of judges to deliver their verdict on a selection of retail’s biggest Christmas adverts this year.
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News
Tesco, Sainsbury's and M&S bosses call for business rates freeze
The bosses of some of the UK’s biggest retailers have urged chancellor Jeremy Hunt to freeze business rates as part of his autumn statement this week.