From AI to M&A – what retailers are spending their money on

Illustration of a piggy bank

The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend

While the cost-of-living crisis may be moderating, competition for share of spend is as ferocious as ever, with retailers committed to investing to maintain and enhance their appeal.

Tesco, for instance, will make a capital investment of £1.4bn this year. John Lewis, which is in the midst of a turnaround, is increasing its investment to £542m in 2024/25, up from £312m last year.


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