Technology

The latest news, analysis, data and video on technology in retailing including innovation, multichannel, online retail and m-commerce.

Our top read on technology in retail

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Analysis

​Virtual retail: how John Lewis, Heal’s and Currys PC World are serving housebound shoppers

2020-05-22T05:00:00+01:00By

With shops closed, retailers are getting creative to serve the housebound customer and developing virtual shopping experiences.

Explore: Technology in retail

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Opinion

Opinion: Will new direct-to-consumer wave outlast pandemic?

2020-05-22T15:18:00+01:00By

As the health emergency forced the world into lockdown, businesses adapted as fast as they could to cater for cooped-up customers and create alternative revenue streams.

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Video

Face time: Ocado’s Luke Jensen – how Covid-19 is shaping the future of ecommerce

2020-05-21T05:00:00+01:00By

Ocado Solutions chief executive Luke Jensen discusses how the business is “reinventing” how it works, its race to increase capacity and the future of online grocery shopping across the globe.

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Analysis

Seven tech innovations to help run stores in a post-coronavirus world

2020-05-20T10:11:00+01:00By

While store reopenings are set for June 15, retailers are aware that it will not be business as usual. In order to prepare retail spaces to be both safe and efficient, here are some new technologies retailers could use to bolster their reopening plans.

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