All Technology articles
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NewsHalf of ecommerce payments set to be through digital wallets by 2030
The latest Global Payments Report showed that digital wallet spending accounts for £269bn in UK payments, with that figure set to increase to £453bn by the end of the decade.
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NewsInvestment in AI will pay off in two years, say European retailers
The new study by Retail Economics and Voyado also claims that £3.7bn of UK spending in retail marketing and ecommerce will be in areas exposed to AI-driven disruption by 2030
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Opinion‘AI may not be threatening jobs right now. But in future..?’
As Marks & Spencer unveiled a new AI initiative and Next detailed how it is using the technology, AI is clearly creating both opportunity and value – as well as acknowledgement of a challenge, for those looking to join the workforce, George MacDonald reflects
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InterviewQ&A: Kallikor CEO on the importance of testing supply chain scenarios
Amid yet more international supply chain disruption, we spoke to Kallikor founder and chief executive Jonathan Barrett about the importance of retailers experimenting with their supply chains, how to best prepare for a crisis, and what digital twins can offer.
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AnalysisApp tour: How Asos’ revamped app is helping the fashion giant win back shoppers
Asos reported this morning its underlying profitability had jumped by 50% and that it was making “good progress” in its quest to win back customers
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NewsSephora pilots US app in ChatGPT
Sephora is piloting its app in ChatGPT for US customers in a bid to bring a new AI-enhanced shopping experience.
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NewsChatGPT rolls back instant checkout and launches visual shopping upgrades
OpenAi has rolled out a major upgrade to the shopping experience in ChatGPT, including a more visual way for users to find and compare products.
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Opinion‘1990s reloaded – why retailers need to respond to the AI revolution’
The ‘90s fundamentally changed consumer behaviour, and the same is happening again. Retailers have an opportunity to learn from the disruption of the last few decades, believes Deloitte’s Oliver Vernon-Harcourt
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NewsAlibaba unveils full-scale AI agent for businesses
Alibaba International has unveiled its AI agent, Accio Work, for global businesses.
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NewsPinterest debuts shoppable TV series
Pinterest has launched its first shoppable TV series, testing out a new format for a more enhanced shopping experience.
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Interview‘There’s genius in simplicity’: Vocovo CEO on the importance of a connected store
Retail Week sat down with Vocovo chief executive Beth Worrall about the importance of a connected store for the colleague and customers, AI being leveraged in-store, and how retail staff are battling with the increasing crime and abuse inflicted on them.
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AnalysisExclusive: Nearly half of UK shop workers feel shut out of digital decision making
TheTalking Shop 2026 report exposes a growing disconnect between HQ-led digital change and the realities of life on the shop floor, as frontline teams voice frustration and a desire to be heard. Explore the key findings in our preview.
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Chart of the WeekCharts of the Week: OpenAI drops Instant Checkout, what does that mean?
Surprising news on AI-shopping emerged earlier this month when it was reported that OpenAI was scaling back support for shopping within ChatGPT.
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AnalysisTest drive: Launch of online shopping platform Joybuy UK
Chinese ecommerce giant JD.com officially launched its “one-stop” online shopping platform in the UK, Joybuy, to 17 million UK customers
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NewsKingfisher to launch agentic AI-powered shopping
Kingfisher is partnering with Google to launch agentic AI shopping across its B&Q, Castorama France and Poland, and Brico Dépôt France brands, Retail Week can reveal.
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NewsVisa tests out AI agent purchases
The global payments provider is launching a new trial involving leading UK banks, testing out how AI shopping agents could make purchases on behalf of consumers
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AnalysisJoybuy UK MD: ‘We’re here to shake up the UK ecommerce market’
Joybuy UK, a new online shopping venture from Chinese ecommerce giant JD.com, officially launched today (March 16).
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FeatureGen X: Are mid-career candidates in retail being sidelined in the pursuit of innovation?
Is the retail industry in danger of losing its position as an employer that enables people to progress to their full potential? Some think so…
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NewsJD.com’s Joybuy launches in the UK and Europe
Chinese retail giant JD.com has launched its new online shopping venture Joybuy in the UK and five other European markets.