All Technology articles
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OpinionâCustomer focus will be to the fore as electricals retailers square upâ
As Currys named a new chief executive, rival AO celebrated a red-letter day too when it set a Trustpilot record. As the two compete in a tough market, the battle for customers will be more important than ever, observes George MacDonald
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NewsAmazon expands grocery offering and makes $1bn investment in career programme
Amazon is expanding its grocery offering in the UK as well as making a $1bn global investment in its Career Choice programme.
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AnalysisFredrik Tønnesen: The man who has climbed the ranks to take charge of Currys
At the end of March, a shock announcement was made that Currysâ chief executive, Alex Baldock, would be leaving the business after eight years to pursue an external position.
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NewsMeadowhall shopping centre debuts new AI personal shopper tool
Sheffieldâs Meadowhall shopping centre has introduced a new personal shopper tool dubbed Style Suite, for AI-driven personalisation, Retail Week can reveal.
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NewsJD.com sees ârecord highâ of orders placed for its shopping event
Chinaâs largest retailer by revenue, JD.com, has seen a ârecord highâ of orders placed during the opening of its 618 Grand Promotion event.
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Retail VoiceNavigating retailâs challenges: Costs, crime and changing consumer trends
Rising employment costs, fragile consumer confidence and retail crime are weighing heavily on the sector, but there are still opportunities for growth and innovation. Business insurer NFU Mutual examines the key challenges and opportunities shaping retailâs future.
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NewsCo-op executive joins former q-commerce boss at last-mile provider
Co-opâs head of quick commerce development has left the business and joined former q-commerce boss Chris Conway at last-mile platform Bringg.
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AnalysisAsda and Ocado: Fulfilment partnership is much-needed win for both businesses
As supermarket giant Asda strikes a fulfilment deal with Ocado, Retail Week analyses what it means for both retailers and how it will work
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InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If youâre still sending emails that ignore what your customers bought yesterday, youâre putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
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OpinionâConsumer spending squeeze will sort the strong from the weakâ
As inflationary impacts continue, retailers and FMCG brands have to work to prove they deserve a place in household spending, warns Kantarâs Jauneen Tarin
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NewsWestfield London enters partnership to roll out inclusive navigation app
Westfield London has partnered with Waymap, an inclusive personal navigation app to make shopping more accessible for customers, Retail Week can reveal.
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Retail VoiceFive trends that will redefine European retail and why retailers canât wait any longer
AI is no longer just a conference topic. Itâs already the operational engine driving Europeâs most competitive retailers
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OpinionâToo many strategic decisions are built on underlying tech assumptions that no longer applyâ
A surprising number of transformation programmes are built to address familiar challenges without acknowledging how far the parameters of whatâs technically possible might shift, maintains AlixPartnersâ Brian Kalms
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NewsAmazon UK tax payments climb by 20%
Online giant Amazonâs tax bill climbed last year, making it one of the biggest tax contributors in the UK.
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InterviewAS Watson CEO Malina Ngai on the Middle East, the UK market and AI
Speaking at an event in London to celebrate the 185th anniversary of AS Watson, group CEO Malina Ngai spoke about the headwinds facing the global beauty giant, why it continues to invest in the UK and the opportunities of AI.
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AnalysisPartnership update: Asos taps into ChatGPT, Ikea fights crime with new collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail
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NewsLush revamps app for customers to book events and services
Lush has added new features to its app for customers to explore and book in-store services and local events.
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InterviewQ&A: Reveal Media CEO says âno retailer is unaffectedâ by in-store crime
With technologies such as body worn cameras being rolled out more widely to help combat crime and deter it from happening in the first place, we spoke to Reveal Media chief executive Alasdair Field about how said tech is being utilised by retailers, how shoppers react to it, and what else it can be used for.
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AnalysisExplainer: What do Googleâs new products mean for the future of ecommerce?
There was a lot to unpack during Googleâs I/O 2026 event and Google Marketing Live as it unveiled countless new products and innovations.