All Technology articles – Page 8
-
NewsCotswolds Designer Outlet to launch new app for customers and brands
Cotswolds Designer Outlet, the new retail destination which opened in July, is launching a new app for customers and on-site brands, Retail Week can reveal.
-
Chart of the WeekThe size of the secondhand market in Europe
New research out from Amazon and the Centre for Economics and Business Research (CEBR) found that the online secondhand goods market in the UK was worth £4.3bn in 2024.
-
AnalysisWill 2025 be an AI-powered Christmas?
As retail ramps up for the festive rush, AI is poised to play a pivotal role. What festive innovations can we expect this golden quarter, and will they drive lasting change?
-
NewsEE to roll out in-store online safety appointments and resources for families
EE is rolling out new initiatives to better inform parents and keep younger customers safe online.
-
FeatureCybersiege: are retailers sitting ducks?
Days without sleep as cybersecurity teams scoured systems. Store colleagues forced to work in ways they hadn’t for 30 years, clocking up extra hours “to keep the show on the road.” Online orders halted for weeks. So, what’s going on? Why is retail such a target? And what can the sector do to fend off future attacks?
-
Innovation of the WeekOpenAI launches ChatGPT agent that can order online groceries
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
-
NewsTop UK retailers exposed to cyber vulnerabilities reaches 80%
Across the UK’s top 50 retailers, 80% are now exposed to at least one form of critical cyber vulnerability, Retail Week can reveal
-
NewsDepop appoints new chief executive and rolls out AI photo integration tool
Fashion resale marketplace Depop has appointed a new chief executive officer following a successful stint as interim boss.
-
GalleryFirst look: The Perfume Shop’s debut luxury boutique store
The Perfume Shop has opened its first boutique concept store, focusing on a premium perfume experience
-
AnalysisStore tour: Hotel Chocolat’s new flagship boxing up the best of the retailer’s physical formats
Nine months after taking over the top job at Hotel Chocolat from entrepreneurial founder Angus Thirlwell, chief executive Lysa Hardy and her team are building something new.
-
Opinion‘When Walmart bets big on AI, the rest of retail will surely follow’
Two key hires announced this week show that Walmart is putting AI and front and centre of its business. The Bentonville powerhouse has traditionally led the way in retail, so this could signal the shape of things to come, observes George MacDonald
-
NewsCurrys rolls out new AI video tech to enhance customer experience
Currys is integrating AI video technology into its services operations in a bid to streamline customer experience.
-
GalleryStore gallery: Halfords’ latest new-look store ‘bridges gap’ between retail and services
Cycling and motoring accessories specialist Halfords has opened its latest overhauled branch.
-
AnalysisAI shopping is good – what does that mean for retailers?
OpenAI is reportedly planning to integrate checkout into the ChatGPT shopping tool. Whether this happens or not, the move by various large language model (LLM) providers to push into product discovery is massive news for retailers.
-
NewsRetail expected to see a boost over summer due to higher consumer spending
The UK retail industry is expected to receive a boost this summer as consumers plan to spend more in shops, according to new research.
-
AnalysisBehind the scenes at the high-tech warehouse powering Sephora’s UK expansion
One year on from the start of a partnership between global beauty behemoth Sephora and logistics firm DHL, Retail Week visits the Coventry warehouse to understand how it is serving one of the nation’s most popular beauty retailers.
-
InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
-
Innovation of the WeekMorrisons partners with Google on AI-powered in-store product search
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
-
NewsM&S rolls out invisible UV tags to aid recycling in grocery first
Marks & Spencer has become the first UK retailer to introduce invisible UV tags to milk bottles to help track them through the recycling system.
-
NewsOcado reports earnings growth as it prioritises ‘turning cashflow-positive’
Technology and online grocery group Ocado has posted a surge in first-half earnings and is focused on becoming cashflow-positive next year.