All Technology articles – Page 9
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Research centre
Retail 2024
The bosses of leading retailers have spoken in-depth to Retail Week for its annual flagship report.
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Retail Voice
The changing face of loyalty – building brand advocates
Building sustained customer loyalty is the holy grail for any retail brand. It gives a compelling and continued competitive advantage, yet it’s also notoriously elusive and can be easily lost, says American Express’ Dan Edelman
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News
Amazon accused of 'exploiting monopoly power' in antitrust lawsuit
Amazon is being hit with an antitrust lawsuit by the US Federal Trade Commission and 17 state attorneys general.
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News
Shopify enters global partnership with B2B retail marketplace
Shopify has entered a global partnership with B2B independent retail marketplace Faire, which will introduce new ways for businesses to grow and manage their offerings across both platforms.
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Retail Voice
Can we still afford for the customer to always be right?
It’s a truth universally experienced in the retail business but so rarely discussed: delivering an outstanding quality of customer experience can’t come at any price, says Colin Gittens at Arvato CRM Solutions
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News
M&S to sell Adidas and Sweaty Betty online as it extends brand strategy
Marks & Spencer will start selling products from Adidas and Sweaty Betty in an extension of its brands strategy.
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Analysis
The recreation of secondhand: How new life is being breathed into pre-loved fashion
As Second Hand September hits its fourth year, Retail Week looks at how new life is being breathed into the pre-loved fashion sector
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Innovation of the Week
Innovation of the Week: Amazon enhances Just Walk Out tech for clothes shopping
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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News
UK consumer confidence inches up but customers still under pressure
UK consumer confidence inched up four points in September as inflation slowed, but customers continue to face financial pressure.
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Interview
Q&A: Fruugo founder Dominic Allonby on international expansion and standing up to Amazon
Retail Week speaks to Fruugo founder and executive chairman Dominic Allonby about the importance of cross-border ecommerce, setting itself apart from the likes of Amazon and why every retailer can benefit from operating in a marketplace
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News
TikTok shop launches refurbished tech category
TikTok Shop has launched a new refurbished technology product category in the UK for users to buy directly from the platform.
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Analysis
Five ways Shein is disrupting fashion as it posts £1bn in UK sales
In September 2023, Shein’s UK business posted £1.1bn in sales and a pre-tax profit of £12.2m in the 16 months to December 31, 2022, according to a Companies House filing. Here are the key things you need to know about this ecommerce powerhouse and how it is making waves in the fashion industry
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News
Asda boosts tech team as it separates systems from Walmart
Asda has appointed two new senior members of its technology team to help boost the development of a new strategy and lead on its separation from Walmart.
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Opinion
‘Tech modernisation should not be about complex integration’
Retailers no longer have to choose between a rock and a hard place when it comes to modernising technology, says AlixPartners’ Brian Kalms
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Analysis
Forecast: Who will win in grocery as inflation begins to ease?
Grocery spend increased by 8.4% and 8.7% on a total and like-for-like basis respectively in the three months to July, according to the BRC-KPMG Retail Sales Monitor. This compares to a 1.5% increase for retail overall. With high rates of food inflation, value has been the key focus and, despite transaction value increasing, volumes have been in decline.
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News
Exclusive: Boots shelves launch of marketplace
Boots has shelved plans to launch its own marketplace, Retail Week can reveal.
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News
Zalando launches ‘visual-first’ content platform with Highsnobiety
Online fashion giant Zalando has launched a new “immersive visual-first” fashion experience, Stories, in partnership with fashion media brand Highsnobiety.
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News
William Reed launches Retail Week x The Grocer LIVE 2024
William Reed has launched Retail Week x The Grocer LIVE 2024, a two-day gathering of the leading minds in retail and fast-moving consumer goods (FMCG).
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News
TikTok Shop boosts in-app shopping with commerce partnership
TikTok Shop has partnered with global ecommerce network CommerceHub to help accelerate growth of its in-app shopping experience.
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News
Freemans axes catalogue after 118 years
Home-shopping retailer Freemans has announced plans to stop printing its catalogue after 118 years, in its journey to “reinvent itself as a digital pureplay”.